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Razer Blackwidow Chroma X

K
Hey guys i am new here and i want some help with my keyboard. my issue is that some keys dont color right... for example all my keyboard is grey and the 'c' and 'd' keys are red. i tried to change the colors through synapse but nothing happened. Does anyone knows if it is a software problem or my switches are fried? anyone knows hoe to fix it? Thanks for your time reading this
    _Bibi_
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    • _Bibi_
      _Bibi_
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      vSaturnz
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    6 Replies

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    • imReqi
    • 99 replies
    • January 1, 2019
    kostissss
    Hey guys i am new here and i want some help with my keyboard. my issue is that some keys dont color right... for example all my keyboard is grey and the 'c' and 'd' keys are red. i tried to change the colors through synapse but nothing happened. Does anyone knows if it is a software problem or my switches are fried? anyone knows hoe to fix it? Thanks for your time reading this
    More than likely a software issue, especially if it's a new keyboard. Start with the basic uninstall/reinstall of Synapse. I would also try saving other effects and seeing if they work normally, Wave, Spectrum cycle, etc. Probably just a fresh software install should fix it? :rolleyes:
    R Λ Z Ξ R / BLADE 15 V1 / CORE X w/ RTX 2080 Ti / VIPER ULTIMATE / FIREFLY CLOTH / KRAKEN TE / #KittyKrakens / BASE STATION CHROMA / NOMMO PRO / CHROMA HDK
    K
    • kostissss
    • Author
    • 2 replies
    • January 1, 2019
    imReqi
    More than likely a software issue, especially if it's a new keyboard. Start with the basic uninstall/reinstall of Synapse. I would also try saving other effects and seeing if they work normally, Wave, Spectrum cycle, etc. Probably just a frsh software install should fix it? :rolleyes:
    yes its new i think i have it 6 months
    BlackFireDragon
    First of all when you start pc your keybord is all on one color or the same behevior is before the windows start ?
    If this post help you give a like :stuck_out_tongue_winking_eye:
    K
    • kostissss
    • Author
    • 2 replies
    • January 2, 2019
    its the same behavior
    BlackFireDragon
    kostissss
    its the same behavior
    In this case i will say it might be a pcb or controller issue on keybord and the best way will be to send to warranty. Before the windows start keybord sould use on board preset of lightning. You can cheack also on difrent pc is the same behevior is there but from your post above i dont think this change anything.
    If this post help you give a like :stuck_out_tongue_winking_eye:
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 2, 2019
    Hey @kostissss, have you tried the troubleshooting steps provided by @BlackFireDragon and @imReqi? Should you need further assistance, feel free to send me a PM. *Moving this to the Support Boards
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