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Hi, I play on mac, I have many razer products, but since yesterday razer synapse 2.0 has not opened for me. I click on the icon, it makes the classic jump but then it lowers and doesn't open, it doesn't even give the opening screen
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    6 Replies

    PT.Singer
    Vanguard
    • PT.Singer
    • Jedi Master
    • 340 replies
    • May 15, 2019
    First thing I'd try is uninstalling and reinstalling Synapse. That is most likely what the Support team is going to ask you to do. You might save yourself some time. You don't have to have Synapse open to uninstall it. You can find the uninstaller in your Utilities folder in the Applications folder on your Mac.
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    T2Pronto
    1 person likes this
    • T2Pronto
      T2Pronto
    E
    • ESC05
    • Author
    • 3 replies
    • May 15, 2019
    already done
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • May 15, 2019
    ESC05
    already done
    Hi there! Which version of the MacOS do you currently use? Let me know.
    E
    • ESC05
    • Author
    • 3 replies
    • May 26, 2019
    Razer.RedPanda
    Hi there! Which version of the MacOS do you currently use? Let me know.
    the last one
    E
    • ESC05
    • Author
    • 3 replies
    • May 26, 2019
    Razer.RedPanda
    Hi there! Which version of the MacOS do you currently use? Let me know.
    i uninstalled it, reinstalled, i tried all things possible, it (like all apps) do a jump when click the icon and next stop, 0 images, nothing
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • May 28, 2019
    ESC05
    i uninstalled it, reinstalled, i tried all things possible, it (like all apps) do a jump when click the icon and next stop, 0 images, nothing
    Thanks for the reply. Please send over the build number of Synapse to me through PM? Let's continue there.
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