Naga Hex v2 calibration resets. | Razer Insider
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Naga Hex v2 calibration resets.

R
For as long as I can remember my calibration resets when I reboot. In synapse it will still show everything is fine and the only way to fix it is to reset the mouse. So if I want to use my mouse calibrated I have to reset the mouse every time I turn my pc on then re-calibrate it. After some googling i've found a few who have the same issue but no fixes.
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    3 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • March 4, 2019
    Hi there! Which version of Synapse are you using? Have you tried doing a reinstall of Synapse? You might also want to try using another account to make sure that the calibration is being saved properly to your account. Let me know how it goes.
    R
    Razer.RedPanda
    Hi there! Which version of Synapse are you using? Have you tried doing a reinstall of Synapse? You might also want to try using another account to make sure that the calibration is being saved properly to your account. Let me know how it goes.
    3, updated. It was like this with 2 and after it still did it with 3 I uninstalled. I haven’t messed with accounts, didn’t know it was cloud saved.
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • March 5, 2019
    Thanks for the response. Please send over the serial number of your Naga Hex V2 as well as the build version of Synapse 3 through PM. Make sure to include the link to this thread. Let's continue there.
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