Unresolved case - Agent stopped responding/closed case. | Razer Insider
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Unresolved case - Agent stopped responding/closed case.

  • November 26, 2019
  • 1 reply
  • 123 views
L
Hi, I've had an open technical support case since July 13th. The agent closed the case without resolution on November 11th. (as stated by them) I responded on the 11th and have yet to receive any further communication. How do I get this actually resolved? Case# OMITTED
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    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • December 8, 2019
    Hi there! Please PM me the case number. I'll assist you from there.
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