Razer Kishi saga continued
I ordered my Razer Kishi for Xbox on August 7th and it was determined the unit was faulty. I was given an RMA number and returned the defective unit for a replacement. After delays, I finally received the replacement Razer Kishi but it was the Razer Kishi for Android and not the Razer Kishi for Xbox which is a more expensive and different product.
Can someone please reach out to me from the support team to help me get the correct product? I will be glad to provide all of the original order information and RMA number in PM.
thank you.
Brian
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- Razer Support
- 7659 replies
hrabbit1973Hey Brian! Thanks for posting your concern here. Was everything covered? Please send me a PM together with your case number or email address so I can check your record and review the case. Let's continue from there.
I ordered my Razer Kishi for Xbox on August 7th and it was determined the unit was faulty. I was given an RMA number and returned the defective unit for a replacement. After delays, I finally received the replacement Razer Kishi but it was the Razer Kishi for Android and not the Razer Kishi for Xbox which is a more expensive and different product. Can someone please reach out to me from the support team to help me get the correct product? I will be glad to provide all of the original order information and RMA number in PM. thank you. Brian
- Razer Support
- 7659 replies
hrabbit1973I've replied to your PM. I'll wait for your follow-up.
I just sent you the information. Thank you!
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