I lost access to the email I used to create this Razer ID longtime ago and I was unable to activate 2FA as a result.However, I still have access to this Razer ID with my password also sycn with facebook ,today i just topup razer-gold pin to my Razer ID that i dont know when i use it to pay something like steam wallet it have to verify with email that i cant access .so pls help me change email or refund razer-gold that i just topup today back to pin so i can topup to another account.
Question
Lost access to email , cant verify
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You can try emailing official Razer support through another email informing them about what your issue is and they might be able to help you! Also, Backup codes exist for changing details, if you have them saved, you can easily get your Razer account shifted to another email.
- Razer Support
- 1406 replies
Hello guys!
I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
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