7.1 Surround Sound Installer Server access unavailable | Razer Insider

7.1 Surround Sound Installer Server access unavailable

  • 19 October 2023
  • 14 replies

Userlevel 1

When I run the Surround Sound Installer, it just shows “Server access unavailable”. My connection has no problem, I have tried wifi, hotspot and lan cable.

14 Replies

Userlevel 1

I am having the same problem, have tried to disable firewall setting and nothing has worked

Userlevel 3

The same problem! I can’t even instal the 7.1 software

Literally running into the same problem right now, i already tried the old synapse fix for uninstalling literally everything razer from my pc to give it a full clean re-install, between multiple PC resets, deleted and uninstalled the HIDstuff for my mouse and keyboard unplugged everything razer used my backup HP keyboard/mouse, made and exception for the installer on my pc, and turned off firewalls before re-installin C++ and all that then trying synapse and surround sound installers again but to no avail, surround sound still wont let me have access.

Wall of text before a rep shows up and recommends exactly this process.

I also have the same problem. I got the headset today, yet it doesn’t work.

Ff. this thread, having the same problem, which started yesterday. I was able to install it the day before, but had to uninstall it to isolate another issue, and now no luck installing it again. 

Well, I guess I’m not the only one. Glad these are all recent. I expect an update soon. I don’t have a workaround right now, but I will report back if I figure one out. Goodluck out there. 

Having the same problem.

Userlevel 1

Tried it again just now and everything works, hope you guys are in the clear too

Tried it just now and was able to complete the installation. Looks like server is back online

İ have same problem pls help me 

I have the same problem, any solution?

Same problem right now. i try reinstall 7.1 sorround soft and now i cant start installation again. tested 2 connestions and same situation. (other software from razer working OK)

This really needs to be fixed ASAP, I cannot believe so many people complain and nothing gets done

i having de same problem :(