7.1 Surround Sound Installer Server access unavailable | Razer Insider
Question

7.1 Surround Sound Installer Server access unavailable

  • 19 October 2023
  • 14 replies
  • 437 views

Userlevel 1

When I run the Surround Sound Installer, it just shows “Server access unavailable”. My connection has no problem, I have tried wifi, hotspot and lan cable.


14 Replies

Userlevel 1

I am having the same problem, have tried to disable firewall setting and nothing has worked

Userlevel 3

The same problem! I can’t even instal the 7.1 software

Literally running into the same problem right now, i already tried the old synapse fix for uninstalling literally everything razer from my pc to give it a full clean re-install, between multiple PC resets, deleted and uninstalled the HIDstuff for my mouse and keyboard unplugged everything razer used my backup HP keyboard/mouse, made and exception for the installer on my pc, and turned off firewalls before re-installin C++ and all that then trying synapse and surround sound installers again but to no avail, surround sound still wont let me have access.

Wall of text before a rep shows up and recommends exactly this process.

I also have the same problem. I got the headset today, yet it doesn’t work.

Same problem right now. i try reinstall 7.1 sorround soft and now i cant start installation again. tested 2 connestions and same situation. (other software from razer working OK)

Ff. this thread, having the same problem, which started yesterday. I was able to install it the day before, but had to uninstall it to isolate another issue, and now no luck installing it again. 

Well, I guess I’m not the only one. Glad these are all recent. I expect an update soon. I don’t have a workaround right now, but I will report back if I figure one out. Goodluck out there. 

I have the same problem, any solution?

This really needs to be fixed ASAP, I cannot believe so many people complain and nothing gets done

Having the same problem.

Userlevel 1

Tried it again just now and everything works, hope you guys are in the clear too

i having de same problem :(

Tried it just now and was able to complete the installation. Looks like server is back online

İ have same problem pls help me 

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