Audio

Hello fellow insidersI'm having an issue with my Razer Blackshark V2 X headset on 3.5mm analog jacks. During the cleaning process of my PC, I had to unplug every piece of hardware in the backplate. After the cleaning, I plugged the headset back in and now I'm having multiple problems: 1)The 7.1 surround sound program doesnt let me configure the 7.1 sound (The app instructs me to set "7.1 surround sound speakers" as system default, but when I set the “7.1 surround sound speakers” to default it does not detect the 7.1 headset option, only the "Realtek(R) Speakers". I tried using the Realtek(R) speakers but the quality and strength of the sound is 3x worse). 2)My headset microphone is not being detected even after replugging, and I'm constantly hearing static and myself when talking or tapping the mic. I tried re-installing the 7.1 surround sound app, looked everywhere in the windows settin

Hey everyone! I have an older Razer headset, the Kraken Tournament Edition i bought back in the old days (2019) and it came with THX and a dongle. In Christmas, I finally got a normal proper mic, the Blue yeti, and i since connected the headset through the audio port in the mic. Only issue is that it removed it from my Razer Synapse section and i was wondering if connecting it straight to the pc through the audio port will detect in Synapse or do i have to connect it to the dongle then connect it to the pc? Also, is there any real value to the THX modes? I play mostly Rainbow Six Siege right now. 

I didnt receive  7.1 surround sound code and i cant found it  (i bought it from amazon) so i cant benefit from 7.1 razer and headset software

The Audio app on Android doen’t show the percentage of charge on my Hammerheads:On my iPhone it does: 

I have a razer naga ultimate, and the sound randomly turns off and on again when I play games and when I talk to friends (via bluetooth). Can somebody help me

Hi I have a Razer BlackShark V2 THX spacial audio and I updated synapse 3 and I have no sound what so ever.I already did everything.I unistall and install again , update my drivers, check my sound settingsand even updated windows and everything is fine.I even install razer synapse BETA and I do have sound with that ( funny joke you guys have ) but just like everything from software department on Razer it doesn’t work very well. So someone is gonna help me fix this or how can I get a refund ???Never gonna recommend razer products to anyone

Barracuda X pairs easily with my Nintendo Switch.  My question is, when using the Audio App on my iPhone, when I select Gaming Mode or adjust the EQ settings, do those settings carry over to the Switch when I connect the headphones?  Or are those settings in the app only applied on my iPhone, for mobile gaming, music, etc.?

Hi guys, i had blackshark v2 and i wanted to go wireless so i bought the blackshark v2 pro 2023. The moment i wear them they felt worse since they are way heavier since they are wireless but thats ok.The main problem is the sound was way different and not with the good way ... I played with razer synapse and sounds but still they sound really bad ... I unistall synapse because its dogsht and i had fps issues and it had sometimes smt like a sound lag?!?! but they quality was so bad after unistalling that it was comparable to a 5$ headphones that i bought in 2010.What should i do? What should i do to not use synapse but have a good sound? (i tried dolby atmos but still ...)

hellorecently im hearing  weird noise and buzz on my headset and its mostly  happening when im watching videos in youtube or twitch  . yet it can happen on some other offline videos too but its pure clean  and nice in games.the noise or buzz happening in some harsh sounds or even when someone is speaking and its really annoying .and it dosent mater if THX spacial is active or not , its not dependent on USB sound card i can hear it on 3.5 jac.same for drivers  usb or thx spacial  wont make change as default driver. im using windows 10 build 19045browser or application dosent matter i have tested severalheadset firmware is updated but it each time i reset system or unplug the headset the firmware get remove from it  or at least  updater dosent show me  the message that latest version is already installed.i have tested the headset on another system too , same problem remain .i have tested all usb gates on my motherbo

Just purchased the blackshark v2 hyperspeed wireless headset, and immediately ran into an issue. Whenever I am in a discord call/voice chat, my PC automatically blocks out any other audio like youtube/games/music. This happens when im using the headset wirelessly through the hyperspeed dongle, and through bluetooth. Now when I play through a USB cable from my headset straight to the PC, this problem is fixed BUT the audio quality is really terrible and sounds awful.I have updated the firmware, deleted and reinstalled synapse (which the problems occur whether synapse is open or not), fiddled with the sound control panel on Windows 10, and a bunch of other things.Do i really need to buy another headset just to use discord and another program at once?

Razer Nari Ultimate não reconhece e fica aparecendo Avnera AV 6301

I’ve been using these headphones for a couple months now and have rarely used the microphone but recently have gotten back into gaming and I can’t get the mic to work. It’s not showing up on any mic test and I’ve defaulted all the settings and updated it. Seems like a bad design with it being able to be removed especially after googling this specific issue.

I switched from my gaming pc to my gaming laptop and when i plug in my audio controller of my headset the razer audio controller - chat thats usually there alongside the razer audio controller - game is not there, all that is left is the controller - game.

Hi, is there any replacement parts for barracuda 2.4 ? 

I ordered the Razer Barracuda. I read you'd have to enable Gaming mode through the Synapse software.Is it possible to remove Synapse and keep Gaming mode on?If not, what if you enable it through the Razer app on the phone instead. Will Gaming mode be enabled for any Bluetooth device or only your phone?

I would like to request an activation code for my Razer BlackShark V2 Pro 2023 I can't activate spatial audio features with my headphone, looking for an activation code. Thank you

yet to receive an activation code for my headset. kind of silly its not just automated to send it after registry.

I’m on Ubuntu 23.04. Upgraded from a cheap USB headset to the BlackShark V2 USB. It sounds great, but I noticed it’s detected as a speaker instead of a headset in the options, which makes it harder to find by icon and I have another click to see if audio is going to my headset before starting a game.  Any suggestions for getting this detected as a headset?  

Hello,I have a Blackshark V2 but the USB Sound card stopped working. I have tried looking for replacement parts but I can’t find it anywhere.Could somebody link me somewhere I could buy it please?Thank you

Hi, due to wear and tear, I have a need to replace my headset cushions. However, this link (https://mysupport.razer.com/app/answers/detail/a_id/2825/kw/replacement%20parts) in relation to what type my cushions are didn’t really state my model. What I’m looking to find is for Razer Kraken X. Does anyone know if 1) Kraken X is peel-off or snap? and 2) if it is a peel-off type, does other models cushions (pro or v3 for example) fit my X headset?Thank you in advance for helping.

 I'm not sure why, but my headset plays the sound of games I've muted in the Volume Mixer when there's another sound being played. For example, I've muted the League of Legends client, but if I play a YouTube video, the sound from the League of Legends client is played at maximum volume.Thank you in advance for your help, I'm desperate

I recently purchased this headset for cheap but expecting a little bit of good stuff. But when I activate 7.1 surround sound as default, no sound comes out at all both from speakers or headphones… Any ideas how I can fix this?

I love my Nommo V2 Pro speakers. Seriously awesome sound quality. My only complaint is the base is not similar to the Nommo V1 Pro or the Base Station headphone stand where the light ring is around the base itself. I love the back lighting, but I wish there were separate stands or rings we could set the V2 on to have the same visual effect on the base.

I don't have any settings in Synapse 3 for the Kraken V3 X, although it was claimed to have Hyperclear technology