[SUPPORT VIDEO] How to Fix a Razer Headset with No Audio or Sound | Razer Insider

[SUPPORT VIDEO] How to Fix a Razer Headset with No Audio or Sound

  • 15 September 2021
  • 20 replies
  • 351 views

Userlevel 7


A Razer headset with no sound, poor audio, or uneven balance might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to troubleshoot and resolve a headset or headphone with no sound, poor or no audio, or uneven audio balance (razer.com)

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.

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20 Replies

Userlevel 7
Never had this problem with any of my Razer headset (exept when I forgot to plug it...:cool_:), but I know where to look if it happens.
Userlevel 7
Have you tried turning it off and on again?
Userlevel 7
KUTGW!
Userlevel 7
i think i heard something
Restart the PC do help in connecting the headset
Dekades



A Razer headset with no sound, poor audio, or uneven balance might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to troubleshoot and resolve a headset or headphone with no sound, poor or no audio, or uneven audio balance (razer.com)

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.


Very helpful since I just bought a Razer Blade 15 Base Model with RTX2070 and a gaming peripherals Razer Cynosa and Razer Viper mini
another good support video
FiszPL
There should be a new video - how to properly set mic volume.
Because it's another support video when it's overboosted and it's bad to listen to 😜

I must say you have a very nice way of providing constructive criticism. Making it funny xD.

Thank you Razer for the wonder support video. Keep this going, it helps us alot!
hope it never happens to me, another helpfull video thank you
Userlevel 7
Nice video support
Checking the system volume settings could have been the first. It is a surprisingly common issue.
Userlevel 7
Another good and helpful video ! Keep it up RAZER !
Userlevel 7
this is helpful to the new members of the razer cult!
Userlevel 7
Badge +1
There should be a new video - how to properly set mic volume.
Because it's another support video when it's overboosted and it's bad to listen to 😜
Userlevel 7
Re-start is always the best solution
Userlevel 7
Wire headset with only USB-A connection are often experience this
Userlevel 7
I experience this issue but in different story
Userlevel 7
Hello friends,

Thanks Razer Support for this new tutorial.
Userlevel 7
Another helpful video. Keep up the great work
Userlevel 7
Another really helpful guide and for a problem that is quite common I'd say.