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stavrosmangaros
ok so thanks to someone who informed me of this, by pressing the Up button on the D-pad and X for 10-20 seconds u can put the controller into bootloader mode, i did it to mine, the LED etc stopped working and i run the updater of v1.01 and it updated back to that. So i suggest everyone does the same and we ask for the link for the v1.03.
RRicard00
If this works and fix all the problems it would be great. Who dares to try it. :)
I can confirm this works
Here is what i did, Load the official v1.01 firmware on your pc and whilst holding up on the d pad and the x button at the same time connect your usb cable, make sure the controller is set to usb. It will automatically go into bootloader mode and run the updater. once it finishes disconnect then rconnect and just run the beta v1.03 updater to upgrade. I'm going to test for a few hours and probably will write up on wether this firmware is an improvement. Thanks for the advice on how to get this beta working stavrosmangaros
This is getting rather ridiculous. 1.02 was a step in the right direction, I did not anticipate they'd be able to make it worse again. In Germany we'd call it a proper "Banana Product". Meaning it'll usually be ripe long after purchase...
This product would've needed another year but I guess they didn't want to wait this long. I will have to remember this the next time I'll consider buying a Razer product.
This product would've needed another year but I guess they didn't want to wait this long. I will have to remember this the next time I'll consider buying a Razer product.
Flipkick661
I have just been in touch with the Chat Support, and I am furious! I was told that firmware ver. 1.03 does indeed exist, but I couldn't have it, as I am currently
the 1.02 beta, and the 1.03 version can't override that at this time. So basically I've been helping Razer test their broken product, and now I can't even download the latest version of the firmware for my 200€ controller!?
There was no warning that this might happen when I was given the beta firmware, and no timeline for when beta testers will get to update their hardware. This is starting to become farcical!
7nightwing7
They told me that if i already have the 1.02 beta, and it did not work. I needed to rma my controller. I'm really confused now. Ive read stories about people who returned their raiju ultimate controller 6 times, and still had the same issues.
worldHanBluefirst720
Would like to know as well for the ultimate. I’m on 1.02 atm
Evs85
Any idea what would stop us upgrading to 1.03 if already on 1.02? i have a link to the 1.03 file but on 1.02 and dont want to brick the controller trying?
this is 1.03 for TE:
http://rzr.to/mxXSn
ok so thanks to someone who informed me of this, by pressing the Up button on the D-pad and X for 10-20 seconds u can put the controller into bootloader mode, i did it to mine, the LED etc stopped working and i run the updater of v1.01 and it updated back to that. So i suggest everyone does the same and we ask for the link for the v1.03.
7nightwing7
There's one game that has no problems for with my raiju ultimate controller. Battlefield 5. So weird. I just have drift with games such as the forest and borderlands 2. I'm afraid that if i decide to rma the controller, i might get an even worse unit in return.
Right now, when it starts to drift i just reset my controller. It's the wireless that has input lag on the stick since the 1.03 firmware
What's your take on this ?
Battlefield 5 and Destiny have a somehow weird kind of movement, both use software to even out the movement of the dualshock controller. When the Nacon Revolution Pro came out it was unplayble in both games, let me find videos:
and
unfortunately most videos showcasing the problems in those 2 games have been deleted because the problems have been fixed but u can see that in Destiny the movements werent complete, the dude tried to do a circle and it was like making a polygon, with BF it just turned wayyy out of propotion. Nacon came out and stated that the only reason the controller is normal in every game apart from those 2 was for that reason, because they use some kind of software to fix the movement because propably they did a bad job. In Destiny for example even if u put all sensitivity into the highest scale, still its very slow compared to others, that is because if the sensitivity was bigger u would see all kinds of crazy shit, so when ur changing ur sensitivity with Nacon to something faster than the dualshock u notice it right away. Battlefield is kinda the same only when ur aiming down the sights, its on purpose much slower than most FPS games so u wont notice any stick drift while ADS'ing. So in BF its more easy to notice when just drifting ur stick without ADS.
I will give you an example from Overwatch. Overwatch is an FPS game ofc and lets u change sensitivity, aim assist, aim assist strenght, aim assist box and it has 2 different aim assist styles, legacy and something else. All games either let u turn on or off the aim assist, thats it, Blizzard tried to help the console users to decide what suits them and even introduced 2 different aim assist styles. Except the aim assist strenght that was around 80 (instead of 100 which is default), everything else was really low in my Overwatch settings, so the Nacon and the Razer went crazy at times, i was noticing lag in the right stick and weird ass movements at times. Because it was much much faster this way it wasnt anticipated that a controller other than the DS4 could increase the speed even more, so ofc the game wasnt ready for that. So once i put aim assist strenght back to 100, the box close to 80 and the style back to default, it was wayyyy better because the game because much slower again.
Imagine that Destiiny and Battlefield are like that but they have their own type of software that tries to "fix" the movements we perform and we cant adjust that in any way. So when ur playing with another controller usually there are problems because the software was designed for the dual shock. In Destiny 2 they did a better job altering that software as well as Nacon creating profiles with setting specifically for it compared to what happened with Destiny 1, with BF i dont know what happened, i just know that at some point it was fixed. Razer Raiju at first also had problems with those 2 exact games. You will see that if u lower ur BF sensitivity a lot, the stick drifts will stop happening. U will also see that if u try to turn aim assist off for a game that the controller will go absolutely crazy. But lower the sensitivity and things will get much better like they did with Overwatch mostly when i did that as well. But even after all that, now the controller somehow drifts way less, im trying to press down the sticks as buttons randomly at times cuz i think thats whats working and not blowing inside so i think that did the trick. I mostly notice unresponsive movements and the sticks "freezing" at times and very very small stick drifts here and there. If my sensitivity was higher tho those stick drifts would have been huge.
stavrosmangaros
Whats encouraging is that they have been working on solutions for it and as i informed you they told me that either by the next update it will be gone completely (the stick drift) or it will have been eliminated for the most part and then a next update will do the trick. Whats discouraging tho is that there's no time frame for all of that. If the next update comes in 2-3 months and the one after that takes as long, then whats the point? Lets say we stick with the controller till the end and its fixed around March-April-May, by then its price would have dropped by 40 to 60 euros (at least here since i bought it for 240 while in other countries its worth 200) and asides from losing money, cuz we could have bought it when it was fixed for that much less, also we are running down our warranty, these controllers usually showcase problems after a certain period of time and by the time ours maybe does that maybe its out of warranty cuz most of the time it was inside its box and we started using it way later. I talked with the shop again and they told me if the distributer RMA's it then they can buy it. So at least thats something.
Yeah, that's a good thing. I ordered it via the razer eu store. Because i wanted the controller so bad, and none of my local stores had it. That's why i decided to but it directly from razer if i only knew then... I really hope that razer gives priority upon fixing this controller.
But how do we find put if there's a new firmware anyways ? It's like the latest firmware 1.03 was not announced either. How will they let us know ?
And i also wonder if anyone has a working raiju ultimate controller without the problems we have.
carPinkLacethink775
Yeah the controller has some issues but playing Fortnite on ps4 is not as bad as before so maybe there is hope for coming fixes. The drift issue is still there which makes it hard to get a decent aim so you more got to rely on speed and shotguns where the drift isn´t that noticeble. Something at least got a bit better with the 1,03 update on ps4
IMO the update didnt fix anything concerning the stick drift, thats how i feel it, im still using my nacon and my original dual shock to play games. Ur a brave one to use the raiju!
Flipkick661
If the product is faulty, and it's been less than two years since you purchased it, the warranty should cover a full refund from the store where you bought it. You mentioned paying in euros, so I can deduce that you bought the controller from a European store, which means you are protected by European consumer laws. The store basically has three options: Either repair the product within a reasonable time (usually 3 weeks for consumer electronics), offer a replacement (has to be an identical product, and can only be done 3 times), or give you a full refund (store credit or cash back, up to you not the store). As a customer, you are NOT required to contact the manufacturer yourself. This is the responsibility of the store where you bought it.
If the store refuses to live up to their responsibility, you can direct them to the site below:
https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_en.htm
I have to say i know all this cuz when i tried to replace my Nacon rev pro v2 they didnt accept to do it from the manufacturer but thankfully the store had no problem doing that for them anyways. But thank you for this information nonetheless.
7nightwing7
Yeah, that's a good thing. I ordered it via the razer eu store. Because i wanted the controller so bad, and none of my local stores had it. That's why i decided to but it directly from razer if i only knew then... I really hope that razer gives priority upon fixing this controller.
But how do we find put if there's a new firmware anyways ? It's like the latest firmware 1.03 was not announced either. How will they let us know ?
And i also wonder if anyone has a working raiju ultimate controller without the problems we have.
i would like to know those things as well, i guess we do what we have been doing, keep hanging around, PM mods once in a while, try to find out by ourselves.
Badazzler
But i was in tutch with the staff and thay gave me the 1.03 verision today but i only had the 1.01 befor
Exactly! Only people with version 1.01 can get 1.03, people who helped test 1.02 are being left with a broken beta firmware. Horrible way to thank the community for the help...
7nightwing7
It means send them the controller, so they can send you a new one.
Since im fed up with this i did some research, even if i return my controller now the new astro controller isnt coming out until March for once so unless we get our money back i dont see other options out there. The guys who got it near Xmas reported just the controllers having lag on bluetooth. If the sticks are kinda faulty on the first batch (that i dont think so) then there's a chance the replacement will also be of the first batch since the storage here still has ultimate controllers since the end of October.
Since there are no options available ill wait till March. If its a software issue ill give them some months more to fix it, if its a hardware issue then ill wait till they order a new batch of controllers so i dont happen to run into an initial batch. Till then we would have read reviews of the astro controller as well. I have Astro headsets for well over a year and they are perfect like the first day i bought them so im hoping their controller is actually good. So at least thats what ill do, wait till March, gather info on the Astro C40, see how the firmwares are evolving, make sure they have a newer batch and thats it.
v1.03 has solved all my issues with the controller from inputlag to drifting. I requested a replacement on my first controller with firmware 1.02 wich was unplayable.
I updated to 1.03 before testing 1.01 but everything is how it suppose to be now. Hopefully it stays like this, I dont see the faulty signs wich showed so clearly from day 1 on my first controller tested with all firmwares except 1.03.
Time to rekt some plebs in fortnite
I updated to 1.03 before testing 1.01 but everything is how it suppose to be now. Hopefully it stays like this, I dont see the faulty signs wich showed so clearly from day 1 on my first controller tested with all firmwares except 1.03.
Time to rekt some plebs in fortnite
Oden_97
Is Someone actually going to share the 1.03 link for the Ultimate then? Bored of waiting
I’m sure someone on here can help you, especially as you asked so politely....
Evs85
v1.03 feedback
from me playing BFv:
it's worse than 1.02, more lag both wired and BT, turning right on right stick is 50% slower than turning left which makes using the controller on that game impossible, you just cannot aim properly.
Blackout:
Aim feels the same turning in both directions. Random slow down lag for a second occasionally in wired. Overall i'd descirbe it as patchy in BT, lag is present and certainly performs worse than v1.02 for me.
I've never experienced stick drift and still dont on my TE. However, I previously had Ultimate and drift was so bad i sent it back and gave up with that controller.
I'd say it's worth giving this a shot if 1.02 is unplayable, otherwise dont bother!
Talked to an awesome guy from the support, this update wasnt targeted towards the stick drift, that is still worked on, they are hopeful that the next update will eliminate the stick drift or leave little of it and be eliminated on the update right after that. So i guess we still have some time to go.
If the new Astro controller was out already, the C40, i would have send this back and got that instead, but since it wont be launched till March and since im in Europe it might be even longer, i cant do anything but wait right now. So i hope before March the next update will make this playable. I hope.
carPinkLacethink775
1.03 solved the drift issue for me!
Give it a couple of days.
I have to add the following: When I wrote that 1.02 was a step into the right direction, I exclusively meant the bluetooth lag issue. I never had it as bad as seen in some YT videos, but nevertheless 1.02 made the pad considerably more responsive compared to 1.00 or 1.01 beta while playing using bluetooth.
The stick drift imho is a whole other affair. My first Raiju Ultimate had it. I went through RMA and my second Raiju Ultimate did not have it from the beginning, with 1.00 firmware. It did not change over 1.01 beta and 1.02 beta.
So from my experience this may as well be a hardware issue. If you are luckly and get a good pad you wont experience it and the firmware might just help with the lag and with some of the wire problems, like hairtriggers not working while playing wired.
And think about it: If it's a software problem, why is it so hard to fix? It should be easy to maintain a level of uniformity with software. But if it's a hardware issue this would be much harder to fix. Not everyone has the drift issue with the same stick. Some left, some right, others with both. Some sticks drift while pinning them left, some by pinning them right. A software that is aimed to fix something like this would have to include some soft of analysis component, something that is always running in the background, checking if there is drift and implementing countermeasures. ...and how do you think a software like this would do in terms of input lag? I guess it'll make it much worse.
If I'm right that would at least explain the difficulites in fixing this issue by software and why it takes so long.
The only recommendation I can give - because it worked for me - is to go through RMA. Yes it takes a while (two to three weeks I reckon) and if you don't have another controller or simply refuse to play with a standard one because you got used to the Raiju this might be very annoying. And of course there is no guarantee that you receive a controller that doesn't have the issue from the start.
But think about what we all did: We paid 200€ (those living in America probably even more, close to 250$) and have waited for several months for them to fix it. Usually you have 1 year of guarantee and one year of warranty. I dunno if it's the same in your country, but in my country it means that in the first year they have to prove you broke it - which they usually can't thus having to give you a replacement - and in the second year you have to prove that it was broken from the beginning, which usually means you have to give up on your warranty because you are unable to prove that.
They premiered the product in August 2018. Those who bought the product right away have about 7 months left to do this the easy way!
TL;DR: Do something now. Contact support and start the RMA process. And do this until you receive a functioning product! Several times if need be, as many times as necessary.
.
The stick drift imho is a whole other affair. My first Raiju Ultimate had it. I went through RMA and my second Raiju Ultimate did not have it from the beginning, with 1.00 firmware. It did not change over 1.01 beta and 1.02 beta.
So from my experience this may as well be a hardware issue. If you are luckly and get a good pad you wont experience it and the firmware might just help with the lag and with some of the wire problems, like hairtriggers not working while playing wired.
And think about it: If it's a software problem, why is it so hard to fix? It should be easy to maintain a level of uniformity with software. But if it's a hardware issue this would be much harder to fix. Not everyone has the drift issue with the same stick. Some left, some right, others with both. Some sticks drift while pinning them left, some by pinning them right. A software that is aimed to fix something like this would have to include some soft of analysis component, something that is always running in the background, checking if there is drift and implementing countermeasures. ...and how do you think a software like this would do in terms of input lag? I guess it'll make it much worse.
If I'm right that would at least explain the difficulites in fixing this issue by software and why it takes so long.
The only recommendation I can give - because it worked for me - is to go through RMA. Yes it takes a while (two to three weeks I reckon) and if you don't have another controller or simply refuse to play with a standard one because you got used to the Raiju this might be very annoying. And of course there is no guarantee that you receive a controller that doesn't have the issue from the start.
But think about what we all did: We paid 200€ (those living in America probably even more, close to 250$) and have waited for several months for them to fix it. Usually you have 1 year of guarantee and one year of warranty. I dunno if it's the same in your country, but in my country it means that in the first year they have to prove you broke it - which they usually can't thus having to give you a replacement - and in the second year you have to prove that it was broken from the beginning, which usually means you have to give up on your warranty because you are unable to prove that.
They premiered the product in August 2018. Those who bought the product right away have about 7 months left to do this the easy way!
TL;DR: Do something now. Contact support and start the RMA process. And do this until you receive a functioning product! Several times if need be, as many times as necessary.
.
carPinkLacethink775
1.03 solved the drift issue for me!
Buddy i dont want to spoil ur excitement but the v1.03 was directed towards bluetooth fixes, not the sticks, so as 7nightwing7 said, give it a couple days!
There's one game that has no problems for with my raiju ultimate controller. Battlefield 5. So weird. I just have drift with games such as the forest and borderlands 2. I'm afraid that if i decide to rma the controller, i might get an even worse unit in return.
Right now, when it starts to drift i just reset my controller. It's the wireless that has input lag on the stick since the 1.03 firmware
What's your take on this ?
Right now, when it starts to drift i just reset my controller. It's the wireless that has input lag on the stick since the 1.03 firmware
What's your take on this ?
7nightwing7
Yeah it's weird think i'm gonna try my luck with an RMA and see how it goes. Since i never returned it. Also heard about a new batch of controllers. Seems that they work fine.
You have nothing to lose but i dont think it was a bad batch as people buying them now have problems with them and for example us who bought them way long dont have as much problems in most games. And there are some threads of people who bought them after new years and still had problems, its the software. Possibly some PS4 update helped and in some games like BF things will take longer to get fixed for sure.
Cant RMA my controller because it's out of stock. Really.......
I will RMA my controller as well just for the heck of it, today i tried it again and it started drifting right away, i dont think anything is gonna be solved but we have nothing to lose
7nightwing7
Guess we will have to wait. We have two options :
1. Hope for another firmware that will solve this mess.
2. Wait for the controller to be in stock again and get a replacement.
This is nuts. Is it weird that i feel scammed by razer ?
i think all of us feel the same way. In my case i just felt like wtf lets spend 240 on a controller, it was a decision of the moment and i have come to regret it massively since i cant play with it for all these months. So for me its both scammed and regret. I called the shop where i got it from and asked them if i wanted to sell it to them as used or RMA'd it and sold it to them when it came inside the box, how much would i get? And they told me they wont do that for such an expensive product propably. If thats the case i dont feel like paying for the Astro honestly. Either they take off 180-200 euro off the Astro's price by giving them raiju ultimate or thats it. So that makes my regret and feeling of being scammed even worse.
7nightwing7
Damn that's bad. We're in the same boat buddy haha. Razer needs to sort this pile of crap asap.
Whats encouraging is that they have been working on solutions for it and as i informed you they told me that either by the next update it will be gone completely (the stick drift) or it will have been eliminated for the most part and then a next update will do the trick. Whats discouraging tho is that there's no time frame for all of that. If the next update comes in 2-3 months and the one after that takes as long, then whats the point? Lets say we stick with the controller till the end and its fixed around March-April-May, by then its price would have dropped by 40 to 60 euros (at least here since i bought it for 240 while in other countries its worth 200) and asides from losing money, cuz we could have bought it when it was fixed for that much less, also we are running down our warranty, these controllers usually showcase problems after a certain period of time and by the time ours maybe does that maybe its out of warranty cuz most of the time it was inside its box and we started using it way later. I talked with the shop again and they told me if the distributer RMA's it then they can buy it. So at least thats something.
stavrosmangaros
i think all of us feel the same way. In my case i just felt like wtf lets spend 240 on a controller, it was a decision of the moment and i have come to regret it massively since i cant play with it for all these months. So for me its both scammed and regret. I called the shop where i got it from and asked them if i wanted to sell it to them as used or RMA'd it and sold it to them when it came inside the box, how much would i get? And they told me they wont do that for such an expensive product propably. If thats the case i dont feel like paying for the Astro honestly. Either they take off 180-200 euro off the Astro's price by giving them raiju ultimate or thats it. So that makes my regret and feeling of being scammed even worse.
If the product is faulty, and it's been less than two years since you purchased it, the warranty should cover a full refund from the store where you bought it. You mentioned paying in euros, so I can deduce that you bought the controller from a European store, which means you are protected by European consumer laws. The store basically has three options: Either repair the product within a reasonable time (usually 3 weeks for consumer electronics), offer a replacement (has to be an identical product, and can only be done 3 times), or give you a full refund (store credit or cash back, up to you not the store). As a customer, you are NOT required to contact the manufacturer yourself. This is the responsibility of the store where you bought it.
If the store refuses to live up to their responsibility, you can direct them to the site below:
https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_en.htm
My raiju ultimate is being picked up today by feddex. It's getting rma-ed. Hopefully i'm getting a flawless replacement. Will keep you guys updated.
7nightwing7
My raiju ultimate is being picked up today by feddex. It's getting rma-ed. Hopefully i'm getting a flawless replacement. Will keep you guys updated.
i RMA-ed mine as well, today it got to the distributer from the store, lets hope they send a brand new one as well but as i said before i dont think its gonna change anything.
stavrosmangaros
i RMA-ed mine as well, today it got to the distributer from the store, lets hope they send a brand new one as well but as i said before i dont think its gonna change anything.
Yeah but here's hoping. Maybe we get a new batch. Guy on reddit from Australia posted about his flawless unit. Maybe that's a unit from the new batch.
7nightwing7
Yeah but here's hoping. Maybe we get a new batch. Guy on reddit from Australia posted about his flawless unit. Maybe that's a unit from the new batch.
Lets hope so, i honestly hope thats the case but i dont trust things like that because what if he doesnt play FPS games? its not like he could ever tell
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