Deleted 2 step Authentication and i dont save back up codes | Razer Insider
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Deleted 2 step Authentication and i dont save back up codes

  • December 13, 2023
  • 1 reply
  • 34 views

Can someone help me because I accidentally deleted the 2 step authentication and didn't save a backup code to change the password, add the mobile number again and so on. please help me

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1 Reply

Razer.Aero
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  • Razer Support
  • 3166 replies
  • December 14, 2023

Hello andika.punisher,

I see that you are having trouble accessing your Razer account and require an authentication code. To assist you, please PM me and provide the following information to verify your account:

  • Razer ID:
  • Email address associated with your Razer ID:
  • Date of Birth:
  • Full Name:
  • Phone number:


Once I receive this information, I will initiate a case on your behalf and forward your request to our Support Team to further assist you in accessing your account. All the best!
 

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