Ich bitte daher um Hilfe für eine Lösung des Problems
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
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Windows 8 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff803`238aa000 PsLoadedModuleList = 0xfffff803`23c58150
Debug session time: Sat Jan 19 05:13:12.463 2019 (UTC - 5:00)
System Uptime: 0 days 5:21:18.156
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* *
* Bugcheck Analysis *
* *
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DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff80323cf7378
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\\dump_analysis\\program\\triage\\modclass.ini, error 2
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x133
PROCESS_NAME: Razer Synapse
CURRENT_IRQL: d
LAST_CONTROL_TRANSFER: from fffff80323a7f10b to fffff80323a540a0
STACK_TEXT:
ffffa900`714cfbc8 fffff803`23a7f10b : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
ffffa900`714cfbd0 fffff803`238ec3ba : 000049b8`db91338c ffffa900`71440180 00000000`00000282 00000000`00000000 : nt!KeAccumulateTicks+0x19040b
ffffa900`714cfc30 fffff803`2382151b : 000049b8`db8fee30 fffff803`00006201 00000000`00000000 ffff9902`9dd00200 : nt!KeClockInterruptNotify+0x9da
ffffa900`714cff40 fffff803`239b1a65 : ffff9902`9dd00200 ffff9902`a187cc50 00000000`00000000 ffff9902`a187cb00 : hal!HalpTimerClockIpiRoutine+0x1b
ffffa900`714cff70 fffff803`23a5595a : ffff970f`3d636630 ffff9902`9dd00200 00000000`00000000 ffff9902`a187cb00 : nt!KiCallInterruptServiceRoutine+0xa5
ffffa900`714cffb0 fffff803`23a55e47 : 0125cecc`004f0001 00001c21`00000000 00000000`00000000 00000188`000000a0 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
ffff970f`3d6365b0 fffff803`2392cf3c : ffff9902`a081ee20 00000000`00000000 ffff9902`b079b980 fffff803`23821b5c : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff970f`3d636740 fffff803`239294fb : ffff9902`a187cce0 ffff970f`3d6368e0 ffff9902`aabf1400 ffff970f`3d636790 : nt!KxWaitForSpinLockAndAcquire+0x2c
ffff970f`3d636770 fffff80e`d5833809 : ffff9902`aabf1400 ffff9902`acb22d90 ffff9902`acb22d02 ffff9902`a084f2e0 : nt!KeAcquireSpinLockAtDpcLevel+0x4b
ffff970f`3d6367a0 fffff80e`d5801c5e : ffff9902`acb22d00 ffff970f`3d6368e0 ffff970f`3d6368f8 ffff970f`3d6368d0 : mouclass!MouseClassServiceCallback+0x69
ffff970f`3d636840 ffff9902`acb22d00 : ffff970f`3d6368e0 ffff970f`3d6368f8 ffff970f`3d6368d0 ffff9902`a187c060 : RzDev_006c+0x1c5e
ffff970f`3d636848 ffff970f`3d6368e0 : ffff970f`3d6368f8 ffff970f`3d6368d0 ffff9902`a187c060 fffff80e`d5801d6d : 0xffff9902`acb22d00
ffff970f`3d636850 ffff970f`3d6368f8 : ffff970f`3d6368d0 ffff9902`a187c060 fffff80e`d5801d6d ffff9902`a1a4ab70 : 0xffff970f`3d6368e0
ffff970f`3d636858 ffff970f`3d6368d0 : ffff9902`a187c060 fffff80e`d5801d6d ffff9902`a1a4ab70 fffff803`00000001 : 0xffff970f`3d6368f8
ffff970f`3d636860 ffff9902`a187c060 : fffff80e`d5801d6d ffff9902`a1a4ab70 fffff803`00000001 ffff9902`00000f00 : 0xffff970f`3d6368d0
ffff970f`3d636868 fffff80e`d5801d6d : ffff9902`a1a4ab70 fffff803`00000001 ffff9902`00000f00 fffff80e`d56c5cd0 : 0xffff9902`a187c060
ffff970f`3d636870 ffff9902`a1a4ab70 : fffff803`00000001 ffff9902`00000f00 fffff80e`d56c5cd0 ffff970f`3d6368f8 : RzDev_006c+0x1d6d
ffff970f`3d636878 fffff803`00000001 : ffff9902`00000f00 fffff80e`d56c5cd0 ffff970f`3d6368f8 ffff970f`3d6368d0 : 0xffff9902`a1a4ab70
ffff970f`3d636880 ffff9902`00000f00 : fffff80e`d56c5cd0 ffff970f`3d6368f8 ffff970f`3d6368d0 ffff9902`a19cd2f0 : 0xfffff803`00000001
ffff970f`3d636888 fffff80e`d56c5ccf : ffff970f`3d6368f8 ffff970f`3d6368d0 ffff9902`a19cd2f0 fffff80e`d3c53a11 : 0xffff9902`00000f00
ffff970f`3d636890 ffff970f`3d6368f8 : ffff970f`3d6368d0 ffff9902`a19cd2f0 fffff80e`d3c53a11 00000000`0000000e : USBXHCI!Isoch_EP_WasDoorbellRungSinceMappingStart+0xf
ffff970f`3d636898 ffff970f`3d6368d0 : ffff9902`a19cd2f0 fffff80e`d3c53a11 00000000`0000000e 00000000`00000018 : 0xffff970f`3d6368f8
ffff970f`3d6368a0 ffff9902`a19cd2f0 : fffff80e`d3c53a11 00000000`0000000e 00000000`00000018 00000000`00000001 : 0xffff970f`3d6368d0
ffff970f`3d6368a8 fffff80e`d3c53a11 : 00000000`0000000e 00000000`00000018 00000000`00000001 00000000`00000001 : 0xffff9902`a19cd2f0
ffff970f`3d6368b0 00000000`0000000e : 00000000`00000018 00000000`00000001 00000000`00000001 00000000`00000000 : RzCommon+0x3a11
ffff970f`3d6368b8 00000000`00000018 : 00000000`00000001 00000000`00000001 00000000`00000000 ffff9902`acb22d00 : 0xe
ffff970f`3d6368c0 00000000`00000001 : 00000000`00000001 00000000`00000000 ffff9902`acb22d00 00000000`00000001 : 0x18
ffff970f`3d6368c8 00000000`00000001 : 00000000`00000000 ffff9902`acb22d00 00000000`00000001 00000000`00000000 : 0x1
ffff970f`3d6368d0 00000000`00000000 : ffff9902`acb22d00 00000000`00000001 00000000`00000000 00000000`00000001 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
mouclass!MouseClassServiceCallback+69
fffff80e`d5833809 488d45f0 lea rax,arbp-10h]
SYMBOL_STACK_INDEX: 9
SYMBOL_NAME: mouclass!MouseClassServiceCallback+69
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: mouclass
IMAGE_NAME: mouclass.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x133_mouclass!MouseClassServiceCallback+69
BUCKET_ID: X64_0x133_mouclass!MouseClassServiceCallback+69
Followup: MachineOwner