General Discussion

My product being purchased from amazon Au on Ordered on 11 October 2023  I would like to return this products due device is not being recognised via usb device from today  4 Feb 2024. Amazon doesn't seem to  have refund so it seems I have to contact to Razer I have tried everything including resetting I don't want to purchase razer products again , (to Razer) your products not quality and doesn't last. I have the same issue for my previous leviathan device as well please send me barcode to return this product at yours own cost I don't recommend razer  to people due they quality doesn't Mach their price tag,Razer would be same quality as a cheap (no branded) Chinese products.This is not the first time I'm returning razer product. 

Scenario:  Keyboard and Mouse r connected via Bluetooth to Blade 15. When computer goes to sleep, keyboard and mouse doesn’t seem to be able to ‘wake’ the computer up from sleep.  The device manager → Bluetooth → Power Management → Allow this device to wake the computer is greyed out.  CHecked Bios and nothing to toggle / chk that enable Bluetooth during sleep too.  If Keyboard / Mouse r connected via the USB dongle (Logitech) then waking up the laptop will have no issues.  But I don’t want to use the provided USB dongle from Logitech to connect my Logitech MX Keys and Mouse…  since they both are able to connect via bluetooth and the laptop comes w/ bluetooth.  

Hey I've purchased mlbb 571 pins. but I don't know hoe to claim it. or find any other way to...help😭😭😭

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Would it be possible for Razer to create optical buttons that can be used on other joysticks and not only for your kitsune hitbox???? many of us will be willing to pay $10 per button for optical buttons because they're noticeably faster than regular microswitch buttons on a significant number of games (more importantly fighting games). In fact I'd suggest making them even faster to completely eliminate the competition. Technically you'll be the only company producing optical buttons and if the reaction speed is 3 times faster than the best Japanese microswitches like I've heard being claimed you'll easily dominate the market  You can even test the idea. Just create 100-300 fast activating optical buttons and watch how quickly they sell for $10 each when they'll likely cost less than a 3rd of that to make. I already know over 20 people who are willing to purchase these types of optical buttons including myself.   Kind regards

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Hi I got a 2nd hand white 2019 Razer with 2070 max-q.The keyboard has a few keys that doesn't work, due to liquid damage. Everything else is fine.I bought a black replacement keyboard thinking it's the same thing. When I took the laptop apart I see that the white OEM keyboard has 5 connections (i'm assuming the RBG) while mine only has 3.I try it anyways and now the green light will turn on but nothing else happens. THe computer gets warm but nothing else is happening.Has anyone successfully replaced a oem rgb white keyboard with one of those chinese black replacements?any help would be appreciated

Hello my razer core chroma x egpu with 2060 super had been working great with my Intel nuc Hades canyon until I installed the drivers that the oculues app told me to install or else I could play VR so I installed them the display went black and it wouldn't turn back on I restarted a lot then I got signal from my internal GPU it's lagging a lot and I would like to use my egpu can you help please.

How do you change the optical switches in the kitsune hitbox

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Hello Community, I want to take a quick dive into telemetry-ideas for analyses of your battery-health f.e. - there’s much more to explore this way I got the DeathStalker V2 Pro and currently I’m on the Battery-Training, to gain the most possible capacity.There was the idea born, to have some sort of telemetry in Synapse 3 implemented, which is able to show f.e. recharge cycles in hrs as well as “since last recharge, you made 10.000 key-hits” for example.You can inspect the health of the battery this way, if you can see the decreasement of lifetime, from cycle to cycle. I have to write it down by myself and I have to use a stopwatch app to get usable data. I think that it would be great to have it implemented into Synapse 3. Recharge-Times,Usage-Times,Inactivity-Times,Inactivity-Counter,Recharge-Counter,Usage-Counter, Maybe in a diagram with All-Time stats, Last-Week

My razer cortex code is 68fea667efe6

Enter invite code: fe99a3f08f6bFor 10x entry tickets!Best of luck to all! 

Yeah man, I just wanted to ask someone who was in the know, what these flashin’ lights are tellin’ me? If’n they’re code for something I diddnt  know about. It runs along flashing Blue in the exact same manner the activity light. I talk to it and it starts blinking like R2-D2.

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Here is my invite code : fc0deb2a6813Good luck all off u guys

I have heard that the huntsman too v3 is an extremely good keyboard and honestly I want it. but I want something that will match my setup build and I’m not getting too many good reliable keyboard options. Will they release this in mercury ever? Or even the mini?

Enter invite code: 43d1de02dbe7For 10x entry tickets!Best of luck to all!

So I've been thinking about getting this one and there doesn't seem to be much competition to gamepads with an analog stick.So my question is is the Analog Stick an actual analog stick or is it a digital pad like the v2?I've wanted to use this for playing MMOs mainly ff14 and an actual analog stick is incredibly useful for something like this. And the fake analog of the v2 wouldn't do it for me.

So I recently purchased barracuda x 2022 If razer is willing to launch a upgrade of it or a new headphone with other name I have some suggestion1) the cable which are charging type c cable , usb A to type c female port cable and the 3.5mm cable in the 2022 are like flexible cable but non braided . NEW GENERATION can be braided which gives durability and also a great look 2) the headphone 2.4ghz type c recieved is too small which likely to be get misplaced or get lost because of it size . NEW GENERATION can have maybe like anything like a hole next to it so I can be hooked like a keychain or something or maybe the recieved can have a gps hope so easy to find if lost 3) newer generation can have a better noise cancellation and a good backbone cause when I whore them and shake my head 90° and the headphone weng flying to the other corner of room like it got winds 😅 4) extra pairs of earpads or replacement earcaps of headphone Though I lo

I have a Razer Chroma stand with several USB ports that does not show up as a device on my Alienware laptop.  Is there a way to do that?  I could use a few more USB’s; my laptop only has two.Any  advice appreciated.

Enter invite code dac9d396d4c7 for 10x entry tickets!Best of luck!

Enter invite code 3fee47741732 for 10x entry tickets!Best of luck!