General Discussion

I don't like my services and I want to cancel my account from razor gold. How do I go about doing that?

And it always has been.

I just bought a razerblade 14 and I'm having issues with the screen going black. It seems to happen if I switch to Nvidia Optimus mode or if I adjust the refresh rate in either mode to 60 hz. It works fine if I hook up an external display and switch it back to the dedicated GPU. I've done all the windows updates and updated Nvidia drivers. Not sure what is going on. Bummer to experience with a brand new laptop...

When registering in razer synapse, I specified the wrong mail.

Kinguin is a legitimate online platform for buying and selling video games and software keys. However, as with any platform that deals with third-party sellers, there is always a risk of purchasing a faulty or invalid product, so it is important to exercise caution and only buy from reputable sellers. It's also recommended to research the platform and read customer reviews before making a purchase. See: https://websitelegitchecker.com/is-kinguin-legit-or-scam/

I see on the Viper Mini Signature page, it says its sold out and that it drops on Feb 11th. Does this mean pre-orders are sold out, or that it's unavailable for purchase until the 11th?

I bought a razer laptop sometime ago and I got a desktop so want to sell the laptop I just never sold one before and need help pricing it. The only flaw on the outside is finger prints lol never been damaged or anything. I did open up the laptop to install 32gb ram and another 1tb m.2 on top of the stock 1tb storage. These are the specs: Razer - Blade 17 - 17.3" Gaming Laptop - QHD 165Hz - Intel Core i7 12800H- NVIDIA GeForce RTX 3060 - 32GB RAM - 2TB SSD -

I am considering getting the Razer Dock. Among other things, it advertises charging the laptop at 90W, which seems a bit weak compared to the laptop's 230W power supply. What are the experiences with it? Is this only suitable for discharging the battery more slowly or does the whole thing actually charge then. I use a Razer Blade 15, if this is of any interest.

Dear Friends Good Morning I bought Razer Blackshark V2 X and today I activated the app on windows 11 but the playback 7.1 option does not appear in the sound card option. My laptop is Lenovo Legion and the sound card is Realtek. Also, I attached photos below, Thanks for your support!

hey guys, as the title suggests, I have a lot of razer stuff plugged into my pc. so much so, that i only have 1 usb slot spare. that however, isnt the issue. the issue is that it seems having so many plugged in at once causes others to glitch out. I have everything running on the standard wave effect in synapse. but my mouse bungee and firefly v2 (and possibly my kraken ultimate im not sure) tend to just pause on occasion... as in the lights will just hang one whatever colours they are at the time for a few seconds, then resume as normal. this again didnt bother me so much, until my gf began using my pc for hogwarts legacy which has chroma integration. thats when it became very obvious that not everything is functioning correctly. iv already tried cable managing in such a way that the most "power hungry" devices have the fastest usb slots. my huntsman elite and nommos are both plugged into usb 3 slots and the firefly and bungee into usb 2 slots. i cant have everything in usb 3

Hi, can you guys help meee. I just ordered a BlackShark V2 X headset on razer site. I redeemed a code from razer silver and used it to pay for the item but I paid the shipping fee using Paypal. The payment was successful because it deducted on my Paypal account and on the step 4 which is the order confirmation, there is an order number so I thought that my order was successfully placed. But, when I clicked on the "order status" button it says "order unsubmitted" and I don't know why. So, I refreshed the page and find the order status but when I clicked it there's nothing shown on the page. I'm a bit nervous because I paid 1,173 Pesos (I'm from Philippines) and a first timer. And on my email, only the paypal sent me the transaction receipt but there's no email from razer. Can some agents help me? Pleaseee. I can't find the customer support on razer.com, it always lead me to click the order status and get on that page again and again where no orders are listed.

I bought a Razer Edge through Verizon. When I pull up the processor information on the Edge (using the app CPU-Z) it shows it is a Snapdragon 888 and not a Snapdragon G3X. I am hoping this is just an error but I have concerns. Does anyone have any insight in to this?

Hello everybody I am searching for a 3.5 mm headphone extender that is compatible with the blackshark V2 wired headset, I've tried the USB extensions from various brands and none of them work. The 3.5mm jack has three rings around it but when I searched Google there's two different types of three ring headphone cords that are not compatible with each other omegle. ? I don't know how to do text links so I will add a link to a photo of mine in the comment below. Any help would be appreciated.Thanks!

I'm a big fan of the Orbweaver Chroma and own three units, two of which I bought on Ebay. I believe the Orbweaver should be updated with features such as 1000hz polling, onboard memory storage, and a more ergonomic wrist rest. The Tartarus is okay, but I returned mine due to its high wrist rest, lack of adjustability, and slippery thumbstick. The keys were also not clicky, which I need for physical feedback. The Tartarus also has a scroll wheel instead of a 20th key, which I find unsatisfactory. Just my thoughts. People seem to buy the Tartarus, but it could be because the Orbweaver is no longer available.

Hello, I wanna know difference thx spatial, razer synapse thx spatial audio. is it same product and has same features? Im using Razer Kraken V3 Hypersense

I really love Razer Firefly mousepad and Razer wireless products, but i really don't like the fact that they have to charge... So I found out a solution for that: you could make mousepad with built in wireless charger, and also it would be nice if you'd decide to make EATX Razer tomahawk(if mine gramatics aren't correct, I'm sorry(I'm from Poland))

Hi, I'm looking for a recommendation on a Monitor that can handle everything and gives better clarity. I've entered my graduation course in Interior design and looking for a laptop that can help me with my daily tasks and handle heavy software like Sketchup, FreeCad, etc. These tools are what my teachers tell me to use; they can change in the future, but they are the ones they recommend now. Also, what kind of configuration should I look at, and what is its budget?

Hi! Can you make wireless version?

boa noite familia, gostaria de saber se esta acontecendo com alguém tbm ai UE comprei um mouse da razer a menos de um mês estou usando ele, sq ja tem umas 4 hrs que ele n voltou a funcionar, o problema começa agora o mouse em si não funciona, o RGB dele n funciona não é reconhecido pelo pc nem nada, mas o sensor esta ligado pois da pra ver que tem um luz vermelha dentro dele quando conecto no pc

I recently got a 2018 Blade 15 base that has 16gb of 2667mhz ram. Is it possible to upgrade the ram to 3200mhz with a new kit? Is there a bios available the supports XMP? I’m new to the forum so this may be in the wrong area.

G'day All - has anyone else experienced Razer shipping issues? As of late, I've had two shipments go "not so friendly" 1st one approx 3mths ago, the mystery/surprise gift was not shipped with my order. No big deal but when contacted via telephone by a "random Survey" person asking about the order and made aware of the problem, the person chose to do nothing when saying he would. Life goes on.... 2nd order... I'm short shipped a kunai fan and the free gift again being XMAS wrapping paper. When contacting the Razer support team, they take ZERO responsibility and are directing me to work with my cre4dit card company to get my $60 back because a credit for their mistake is outside their capabilities. Am I the only guy getting screwed by Razer shipping and their customer service team?

What’s the deal I contacted support put in the order number and after 20 mins of no response the guy just d/c I paid for rush ship to get my razer edge by the first now I get an email that it won’t even ship till the eighth. I preordered with the 5$ thing and placed my order mins after getting my email that I could order the day before orders were suppposed to go live I entered the code that showed I preordered. I got a email the day after saying it was my last chance ti claim my preorder by there was no way to claim it just put in the coupon code why am I getting this delay after you collected my $431

Hey all I have a 2021 edition Razer 14. I've used compressed air to blow dust out through the keyboard and all that once since I got it, that was a couple of months ago. It gets really hot during play. I mean really hot, and not only when I play games like cp2077 or deathloop VidMate , also when I play retro titles like, I dunno, operation flashpoint and the like. I know it's meant to get hot, but this is really hot.. the span of metal at the top of the keyboard below the screen feels like it would hurt me if I held it too long, even the keys a few rows below the centre of that metal board feel hot when I depress them. I just wanna know, is that indeed just how hot 14" razers are designed to get? Or could it be a sign of trouble?

I know this question is about a pretty old Laptop but maybe someone also ran into this issue? About a month ago, my Blade (late 2016, GTX 1060) started freezing after a few mintues of use. By freezing I mean nothing responds other than a hard shutdown (long press on power button). After many long days of troubleshooting I finally narrowed down the issue to the Intel HD Graphics component. After disabling the Intel Graphics in Windows device manager the computer works consistently fine with no freezing. I have tried updating to the latest version of Intel HD Graphics 520 driver from Intel's website (Aug. 2022 version 10.0.0.0.1 ) but this did not remedy the situation. I work with a multi monitor setup and disabling the Intel Graphics is preventing me from using a second external monitor and is hurting my productivity. Any ideas for a workaround / fix for this issue? Could this be a hardware related issue?

Help, the letter d in my keyboard is not working and it might be the sensor :(