My Razer Viper Ultimate just won't charge, it doesn't charge more than 2%, I've tried charging using the dock, I've tried via USB, every way, I've cleanly reinstalled synapse, I've updated firmwares, I've restarted the computer, changed place USB, NOTHING WORKS. I need urgent help, I need mouse functionality, however, I bought it wirelessly to use it wirelessly, I don't use it charging with a wire attached to it.
![](https://uploads-us-west-2.insided.com/razer-us/attachment/0b3186c5-ba54-4a83-968c-623c3d2a245d.png)
![](https://uploads-us-west-2.insided.com/razer-us/attachment/e5cebe92-fed9-45cd-809d-9e86564cb1f4.png)