2nd authenticator loss | Razer Insider

2nd authenticator loss

  • 9 November 2021
  • 2 replies
  • 12 views

Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?

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2 Replies

Userlevel 7
Xora.sora
Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?

Hi @Xora.sora,
If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
Xora.sora
Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?

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