7.1 RAZER SURROUND SOUND code error "license code is invalid"

Discussion in 'Razer Support' started by s1x99, Dec 26, 2020.

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  1. s1x99

    s1x99 New Member

    I bought a Kraken X for Christmas and today I tried to activate 7.1, I installed the software "7.1 Surround sound" and when he asked to put the activation code I scratched the card and put the code, only that one is appearing to me error saying "License code is invalid" what can I do? i'm desperate i need help. Thanks
     
  2. i have the same problem but my error saying ''its already in use''. help me plz
     
    chickenjoe69 likes this.
  3. Kalan1234

    Kalan1234 New Member

    and? nothing on this topic, i just have the same problem "license code invalid". i scharched it myself yesterday evening.
     
  4. Predlone

    Predlone New Member

    I'm having the same issue too, shared feedback on the 7.1 app to customer service for a week and no response till date. :mad_:
     
  5. Kalan1234

    Kalan1234 New Member

    yeah i can see there is no reply for the previous posts either...
     
  6. tcarn95

    tcarn95 New Member

    So I was having the same problem and what I found out was when I entered the activation code I was entering zeroes and not o's.
     
    scabbage, deefsea and Travixty like this.
  7. Kalan1234

    Kalan1234 New Member

    smart guy :) i can;t believe it, you solved it. It's unbelieveble, noone uses o's in such codes is Zeros only :)
     
    Travixty likes this.
  8. tcarn95

    tcarn95 New Member

    Yeah, they definitely should of just used Zeros and no o's. Took me forever but it finally came to me.
     
    Travixty likes this.
  9. synareio

    synareio New Member

    yes same for me! it's an O not 0 (zero) lol
     
  10. Spxrrowz

    Spxrrowz New Member

    Mine still wont work...I just out the code in and its not working....
     
  11. Spxrrowz

    Spxrrowz New Member

    i got my headset this morning and the code wont work is there no official help for this kind of stuff??
     
  12. ROBYER1

    ROBYER1 New Member

    I don't understand why they thought it was necessary to need an activation code tbh
     
  13. TinTan994

    TinTan994 New Member

    i have the same problem got bought the code from razer got mail with it and cant activate it
     
  14. WinterWolf28

    WinterWolf28 New Member

    My code was also invalid... What should I do?
     
  15. abazizh

    abazizh New Member

    Hi ,

    I bought a Kraken X from online shopee mall and receive the product on 30/03/2021 and today I tried to activate 7.1, I installed the software "7.1 Surround sound" and when he asked to put the activation code I scratched the card and put the code, only that one is appearing to me error saying "License code is invalid" what can I do? i'm desperate i need help. Thanks
     
  16. Elene

    Elene New Member

    Does anyone find a solution? I have the same problem.
     
  17. abazizh

    abazizh New Member

    at last, I have found the solution, I not 1, that's it...
     
    ovarb likes this.
  18. yo pedi soporte y están dando vueltas y vueltas. Me pidieron 20 mil datos del auricular y no me dan una solución una vergüenza
     
  19. DeadMiner8

    DeadMiner8 New Member

    Same, I bought Kraken X from JB HIFI, I tried to activate 7.1, I installed the software "7.1 Surround sound" and when he asked to put the activation code I scratched the card and put the code, only that one is appearing to me error saying "License code is invalid" what can I do? i'm desperate i need help. Thanks
     
  20. Alexandra_Moldovia

    Alexandra_Moldovia New Member

    I just got a Kraken Kitty do they not come with a code? Can not even find mine.
     
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