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Access Denied when replying.

Discussion in 'Razer Support' started by gstsdw, Dec 5, 2019.

  1. gstsdw

    gstsdw Active Member

    Hey guys,

    I seem to be running into a frequent error when trying to post replies to topics. Sometimes it'll work just fine, other times I'll get a white page that says Access denied and other times I'll get an Access Denied overlay on the screen that tells me I don't have permissions to post. But I'll go to another thread and it'll let me post, they are on active threads. nothing locked or necro.. Do any of you have this issue?

    [​IMG]
     
  2. gstsdw

    gstsdw Active Member

    Does anybody have this issue other than me? I've replied to threads with lengthy replies and when I go to submit them I get this error. It seems to happen quite often and I don't know how to fix it. Many times I am unable to edit my posts as well. I'll get the error when trying to submit it. Sometimes I'll get the error while I'm replying. It seems when the system is auto saving, it'll spit the error out at me as well.
    [​IMG]
     
    Last edited: Feb 6, 2020
  3. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    [​IMG][/QUOTE]


    Hi there! Thanks for posting your Razer Insider concern here. Are you still experiencing the issue? If in case yes, please let me know. I'll wait for your follow-up.
     
  4. gstsdw

    gstsdw Active Member

    Hello,

    It's still happening quite frequently. I tried to PM mods as well and received the same error hahah! Hopefully this reply works.
     
  5. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    I see. I notified the team regarding this glitch. Feel free to send @Dekades a PM if in case the issue re-occurred. Don't hesitate to send me a message too.
     
  6. gstsdw

    gstsdw Active Member

    Thank you for the response, sadly it's still happening for some reason. I tried to post in the recent post of the week in the gaming section and the issue popped up again.
    [​IMG]
     
  7. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Thanks for updating this thread. I'll forward this to our devs. Feel free to send me or my colleague a PM through the link above should you encounter another error message.
     
  8. gstsdw

    gstsdw Active Member

    Thank you for the reply. Unfortunately I am unable to send PMs to the mods too. I get the error when composing the message and it goes to autosave.
     
  9. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    I see. I've forwarded this to our team. I'll tag @Dekades here for visibility. For the meantime, please create another Razer Insider account and see if the issue persists.
     
  10. ghostsdw

    ghostsdw New Member

    Thanks for the response once again. I created another account as instructed to see if the issue continues. If this new account works, would my posts and silver, etc. be able to be ported to this new account?

    Thanks!
     
  11. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Thanks for keeping me updated. Unfortunately, the achievements, awards, gold, and silver are account specific, which can't be transferred to another account. By the way, creating another account is part of the issue replication. Feel free to update this thread.
     
  12. gstsdw

    gstsdw Active Member

    I ran into the same issue on the new account as well. It seems hit or miss, sometimes I can reply to several threads and then suddenly I cannot any longer. I tired to compose a message with the new account above and it gave the same errors. I've tried flushing all of my web caches and cookies and even tried different networks and still have the same issue. haha! Since it happened on the other account as well I guess I'll keep this one active. Thank you for updating me on this, it's so weird!
     
  13. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    You're welcome! Don't hesitate to reach out should you need additional assistance.
     
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