Basilisk V2 losing Keybinds mid game

Discussion in 'Razer Support' started by Aesth3tix, Aug 29, 2020.

Tags:
Thread Status:
Not open for further replies.
  1. Aesth3tix

    Aesth3tix New Member

    Lately after a few minutes of gameplay my Basilisk V2 drops my keybinds and returns to default binds and will not let me change. When I go to synapse it won’t let me access the mouse. Seems to be a synapse issue because when I restart the software, it works fine, but only for a few minutes and I have to restart the software again. Need help in resolving the issue. Thanks!
     
    Aesth3tix, Aug 29, 2020
    #1 Share
    memes246 likes this.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    For starters, please perform a clean installation of the app and the device drivers by following this guide. PM me the serial number of your mouse if the problem persists.
     
    Razer.Caziel, Aug 30, 2020
    #2 Share
  3. Aesth3tix

    Aesth3tix New Member

    Thanks a ton! I will give it a shot!
     
    Aesth3tix, Aug 30, 2020
    #3 Share
    Razer.Caziel likes this.
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Let me know how that goes. *Temporarily locking this thread to curb the conversation to PMs.
     
    Razer.Caziel, Aug 31, 2020
    #4 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >