blackwidow v3 sticky/unresponsive keys

Discussion in 'Razer Support' started by rat870, Aug 29, 2021.

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  1. rat870

    rat870 New Member

    I recently updated synapse and since then i have been having problems with my keyboard. my e, t, m, and s, keys all put 2 characters for 1 press. my backspace key is completely unresponsive. how can i fix this?
     
    rat870, Aug 29, 2021
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  2. Razer.GuitarScar

    Razer.GuitarScar Active Member Staff Member

    Have you tried exiting Synapse and check if it yields the same issue? Did you try to connect to different USB ports? Let's isolate the behavior first by performing the steps from this link. If that doesn't help, do send me the serial number via PM. I'll lock this thread now.
     
    Razer.GuitarScar, Aug 30, 2021
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