BLADE 14 - USB-C to Display Port

Discussion in 'Systems' started by jcsimko, Aug 17, 2021.

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  1. jcsimko

    jcsimko New Member

    I recently purchased a new Razer Blade 14 and new 34" ASUS TUF VG34VQLIB Monitor. I was able to successfully connect to the monitor using HDMI to HDMI. I wanted to connect to it using USB-C to Display Port. I understand the laptop's USB-C port is not Thunderbolt compatible, but I thought it should still allow me to connect to the monitor. Unfortunately, it will not recognize the monitor. I am using Amazon's USB-C to DisplayPort cable, which says it supports Thunderbolt. I was unable to find on Amazon, NewEgg or BestBuy a cable that supports USB-C (3.2) to DisplayPort. Please let me know if there is such a cable or if I need to change a setting either on the laptop or monitor. Thanks.
     
    CallMeF3L1X and pancholr like this.
  2. joikansai

    joikansai Well-Known Member VANGUARD

    I’m using this dongle to connect 3070 blade 14 to 1440p g sync 27 external monitor. It should detect usb c as DP when using “right” dongle, maybe try another one other than that you tried before.
    Edit: Amazon link apparently can’t be shown so look at attachment.
     

    Attached Files:

    pancholr likes this.
  3. Str8derpn

    Str8derpn New Member

    dont know if there was a solution to this but I am having the same problem. I am trying to connect to an LG 32gk850g monitor and it wont work. I have a 2021 razer 17 3080 360hz...only detects it as a usb 2.0 billboard. I tried 3 different cables all saying thunderbolt compatible. any help?
     
    pancholr likes this.
  4. joikansai

    joikansai Well-Known Member VANGUARD

    Did you try all usb c ports? Which cpu is it, 11gen? Yes that g sync monitor need a display port to be able to use g sync.
     
  5. Str8derpn

    Str8derpn New Member

    i7 11th gen. yes i tried both ports
     
  6. joikansai

    joikansai Well-Known Member VANGUARD

    Yes both are thunderbolt which’s connected to intel cpu basically, older model had only one thunderbolt and other usb c acts as DP connected directly to nvidia gpu. Did you also try on nvidia gpu only on synapse?
     
  7. Str8derpn

    Str8derpn New Member

    yes I did. after wasting hours of time and money buying cables and adapters since thats what they said this issue was...I decided to do my own research. you know what I found? it turns out that razer released a bios update on sept 20th for this exact issue. How is it that 3 calls to support and nobody even caught that? my thread he was locked by a razer support person to discuss this issue privately...never mentioned the update. seems razer "support" is pretty much a joke that they didnt even know about their own update to fix the issue. god forbid a have a hardware issue...this is probably getting returned...no faith. thank you joikansai for trying to help me with this...
     
  8. hey mate, did you eventually find a solution to this problem? i have Blade 14, LG 27GP850 and cannot connect via USB-C to DP. am really superangry, razer support is doing nothing and polish shop where i bought the laptop is doing nothing either...
     
  9. Str8derpn

    Str8derpn New Member

    Yes listed this fix in the post above this. The laptop had a bios update that their customer service knew nothing about. Found it by looking online myself. Wasted so much time on the phone with them… horrible tech support
     
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