Blade 15 Adv. 2019 Trackpad Issues

Discussion in 'Razer Support' started by Nyanwiz, Aug 21, 2020.

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  1. Nyanwiz

    Nyanwiz New Member

    I'm having issues with my trackpad, it clicks down but only with a little more force than usual and it will ONLY click down around the bottom middle of the trackpad, not the top at ALL and barely the sides. One of the first things I did when I got this laptop was buy a mouse, so I'm not certain if this has always been a problem or not as I basically never use it to click and drag, but this doesn't seem normal. Out of the few threads available for this problem I've seen that it could possibly be the battery bulging, which could be possible but I've already had this laptop sent in for a fan buzzing issue, so I have a feeling they would've told me if anything was wrong with that if not fix it while it was there. If anyone can help out that would be amazing! Thank you.
     
    Nyanwiz, Aug 21, 2020
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your laptop's concern here. And yes, that's possible. It can be a bloated battery causing the issue. When did you send the laptop in for repair? Does the trackpad issue happen even before sending the laptop? Please send me a PM together with your previous case number or email address. Let's continue from there.
     
    Razer.Speedcr0ss, Aug 23, 2020
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