blurry apps and inconsistent color when moving mouse after restore to windows default

Discussion in 'Razer Cortex' started by todayAlmondventure433, Dec 19, 2022.

  1. Krissy-RCD

    Krissy-RCD Member Staff Member

    Hey there!

    Thank you for sharing your issue with us here. We have reported this issue to our engineering team. And will let you know when we need more details from you.

    We truly appreciate your patience and feedback.

    Krissy
     
    FiszPL and todayAlmondventure433 like this.
  2. Krissy-RCD

    Krissy-RCD Member Staff Member

    Hey there!

    We would like you to know that we are investigating this issue. We may need more time. Before we figure out the causes, could you please try to troubleshoot on your side? To save time, could you restart or re-install Razer Cortex to see whether this issue persists?

    We truly appreciate your patience and feedback.

    Krissy
     
  3. Okay, tks
     
  4. Sorry but it didn't work
     
  5. it also happens when i watch videos too
     
  6. Krissy-RCD

    Krissy-RCD Member Staff Member

    Thank you for your feedback. We sincerely apologize for the inconvenience this issue has caused you. We will let you know when we figure out the causes.

    Krissy
     
    todayAlmondventure433 likes this.
  7. I updated the latest GPU driver from Intel today and it seems that the problem has been solved. Thank you for your effort.
     
  8. Krissy-RCD

    Krissy-RCD Member Staff Member

    That is great! Please feel free to let us know if you need further assistance.

    Krissy
     
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