BSOD while using visualizer | Razer Insider

BSOD while using visualizer

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When playing music and using the visualizer in Synapse 3 it will play for a few songs but eventually crashes with a bsod.
It says WiseTDIFw64.sys failed when it crashes.

Anyone have issues with this?

Windows 10 btw.
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5 Replies

R
Userlevel 6
Hello there! Was this working properly before? Also, have you tried to do a reinstallation of Synapse? If you haven't yet, please do and let me know how it goes.
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Razer.RedPanda
Hello there! Was this working properly before? Also, have you tried to do a reinstallation of Synapse? If you haven't yet, please do and let me know how it goes.



I upgraded to the huntsman elite keyboard the other day. So it’s been like this from day 1.
I also have a razer mouse, mouse pad and headset. The headset doesn’t work on synapse 3 so I have synapse 2 installed for that.

I’ll try reinstalling.
R
Userlevel 6
Thanks for the reply. Let me know how it goes.
E
After uninstalling and reinstalling I tested it for a couple of days and it still happens.
R
Userlevel 6
Thanks for the update. Please PM me the build number of Synapse. Let's continue there.
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