Can't link my mouse with Synapse 3.0

Discussion in 'Razer Support' started by Radko69, May 1, 2019.

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  1. Radko69

    Radko69 New Member

    Hello, I can't connect my devices to synapse. My mouse is razer mamba tournament edition and it's just not working. I tried to unplug and plug it again, but that's not working either. Does anybody have a suggestion?
    Thanks for your time.
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hi there, @Radko69! Is this working fine before? Send us a screenshot of your Razer Synapse so we can see what's exactly happening. Also do send us a PM together with the serial number of your Mamba Tournament Edition mouse.
  3. QUARTZUmberleet462

    QUARTZUmberleet462 New Member

    I am having this same issue with my Razer Naga as of 2 days ago
    CypherAT likes this.
  4. iformas

    iformas New Member

    i have a mamba wireles with the same issue
  5. haryhong25

    haryhong25 New Member

    i have this kind of issue too.
    Razer Synapse 3 wont detect my mamba wireless mouse, but it detected my BW V2 Tournament Edition Keyboard.
    Can you help me?
  6. Lauriat

    Lauriat Title: Entitled

    Hey guys! For those who are having the same issue, feel free to drop me a PM. Make sure to include the link to this thread as well. Cheers!
  7. iformas

    iformas New Member

    ok, according to support staff, my variant (16000) isn't supported by synapse 3
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