Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Can't link my mouse with Synapse 3.0

Discussion in 'Razer Support' started by Radko69, May 1, 2019.

Tags:
Thread Status:
Not open for further replies.
  1. Radko69

    Radko69 New Member

    Hello, I can't connect my devices to synapse. My mouse is razer mamba tournament edition and it's just not working. I tried to unplug and plug it again, but that's not working either. Does anybody have a suggestion?
    Thanks for your time.
     
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hi there, @Radko69! Is this working fine before? Send us a screenshot of your Razer Synapse so we can see what's exactly happening. Also do send us a PM together with the serial number of your Mamba Tournament Edition mouse.
     
  3. QUARTZUmberleet462

    QUARTZUmberleet462 New Member

    I am having this same issue with my Razer Naga as of 2 days ago
     
    CypherAT likes this.
  4. iformas

    iformas New Member

    i have a mamba wireles with the same issue
     
  5. haryhong25

    haryhong25 New Member

    i have this kind of issue too.
    Razer Synapse 3 wont detect my mamba wireless mouse, but it detected my BW V2 Tournament Edition Keyboard.
    Can you help me?
     
  6. Razer.Lauriat

    Razer.Lauriat Title: Entitled

    Hey guys! For those who are having the same issue, feel free to drop me a PM. Make sure to include the link to this thread as well. Cheers!
     
  7. iformas

    iformas New Member

    ok, according to support staff, my variant (16000) isn't supported by synapse 3
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >