Destroyed my razer 7.1 surround sound activation code

Discussion in 'Razer Support' started by Tenderizerrr, Nov 24, 2021.

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  1. Tenderizerrr

    Tenderizerrr New Member

    Hi, I just bought the Razer kraken and accidentally peeld too hard and can not read the code to activate 7.1 surround sound. I was wondering if anyone could help me out? 260395135_624028671978381_803100604687547968_n.jpg
     
  2. Sye_The-Vie

    Sye_The-Vie Well-Known Member VANGUARD

    Have a read of the following thread

    https://insider.razer.com/index.php?threads/damaged-activation-code-kraken-x.78350/#post-768014

    Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.

    If the code is somewhat still visible, try using a English US keyboard format.
    We have seen in the past other English keyboard format cause some activation issues.

    Otherwise, wait for one of the RAZER official stuff for further advice through this thread

    Prepare the followings~~~
    1. Name
    2. S/N
    3. P/N
    4. Proof of purchase (legal receipt)
    5. Email address &/or RAZER ID used for registering your RAZER product
     
  3. Razer.Xenon

    Razer.Xenon Active Member Staff Member

    Let me verify if you're still eligible for code generation. To do that, please send me the following:
    1. Full name:
    2. Email address linked to your Razer ID:
    3. Phone number:
    4. The serial number of your device:
    5. Proof of purchase:
    *Thread locked to curb the conversation to PMs.
     
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