Failed to reload - Razer Gold

Discussion in 'Razer Support' started by roukken, Jun 4, 2021.

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  1. roukken

    roukken New Member

    Hello I hope this could be the right place to get help. I have already submitted a ticket with razer gold support but I received for the third time the same automatic answer and it's already starting to feel really bad. I'm gonna attach the screenshots, basically the issue is that I have a razer gold code and when I try to reload it to my wallet I get the Failed to reload issue, which I show in the ticket support answer.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Your feedback is well taken. Sorry for the inconvenience. I saw your case number from the screenshots and immediately notified our Support Team. By the way, I have to remove the snippets of your conversation from this thread for security purposes. Also, the team is asking for the Razer Gold PIN so they can check it. Please continue communicating with them via email. I'll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
     
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