For my Activation Code | Razer Insider

For my Activation Code

  • 14 January 2022
  • 2 replies
  • 5 views
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Hi! Jel,

Great day! Thank you for contacting Razer support. My name is, Elver, and I will be happy to assist you with your concern.

We understand that you're having issues with your Razer 7.1 surround sound activation code. We do apologize for the inconvenience that this has caused you. This is not the experience that we would like you to have. Rest assured that we will do our best to assist you with this, and we'll be sure to get this sorted.

To further proceed, please provide us these information:
Serial Number:
Product Number:

A photo of the Scratch Card
A screenshot where the device is already registered on your Razer ID

Also, just for security purposes. Please provide the following:
Name:
Email Address:
Phone Number:

Once we have the details above, we will provide updates accordingly.

For your reference, here's your case number

All the best,

Elver
Razer Tech Support
Customer By Service Email (Jel ken Santos) (14-Jan-2022 12:53 AM)
‏‏‎ ‎- External Email -
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2 Replies

Sye_The-Vie
Rank
Userlevel 7
Hey, @Eykseyks

Do not add your personal information in the public forums. I have removed those details.
It would seem you were in contact with RAZER support regarding your 7.1 Surround Sound activation query.

Let us start again from here, if you have an issue with your 7.1 Surround Sound activation, send a PM to RAZER official support @Razer.Xenon and provide the followings~~~

  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product

  • Photo of the damaged Activation Code
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
R
Userlevel 5
@Sye_The-Vie, Thanks for looping me in.

@Eykseyks, You can send me the details that the Support Team in charge of your ticket is asking for via PM so I can update your ticket and further help you out with this. You can also send me the following details below.
Sye_The-Vie


  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product
  • Photo of the damaged Activation Code


*Thread locked to curb the conversation to PMs.
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