HEALTH HAZARD: Razer Leviathan Max volume when connects to bluetooth

Discussion in 'Razer Support' started by ThaneshKumar, Feb 13, 2022.

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how many of you are facing this issue

This poll will close on Feb 13, 2025 at 6:08 AM.

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  1. ThaneshKumar

    ThaneshKumar New Member

    hi. my razer leviathan blasts 100% max ear deafening volume when i connect to my bluetooth device. its a real health hazard and i cant believe that this issue has not been resolved despite multiple threads from others. it only occurs when i connect to a bluetooth source (iphone/ android) and yes i have tested it across multiple device.

    i have a 2 month old child and a toddler WHO COULD HAVE potentially gone deaf. this a serious undersight from razer if its a software issure
     
    ThaneshKumar, Feb 13, 2022
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  2. Razer.Xenon

    Razer.Xenon Retired

    That is indeed alarming. Does it behave the same even after lowering down the overall audio volume from the device itself? Please PM me the serial number of your device so I can check any possible fix for this. I'd also appreciate it if you'd send me a copy of its proof of purchase to check its warranty status. Let's pick it up from there.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Xenon, Feb 13, 2022
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