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How to disable Low Light Compensation in Kiyo's Advance Settings?

Discussion in 'Razer Support' started by KCCKirby, May 7, 2020.

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  1. KCCKirby

    KCCKirby New Member

    I have combed the internet and forurm here and I cannot find a solution to this. I have to keep turning off "Low Light Compensation" any time I try and use the webcam on any program. It will not save. I have reinstalled Synapse. Everything just got installed today for this webcam. I would appreciate assistance on this issue.
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! Have you tried updating the camera's latest firmware? If you haven't, please click this link and see if it helps. Feel free to send me a PM should you need additional assistance.
     
  3. kirastrike122905

    kirastrike122905 New Member

    Hi, just recently bought a Razer Kiyo and it seems I am also experiencing the same issue that's been described by the topic starter. The firmware of my Razer Kiyo is up to date and I am using the Synapse 3. Unfortunately - no dice. - I am still experiencing the issue (re: I have to keep turning off the "Low Light Compensation").
     
  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Thanks for sharing your concern here. However, hijacking other user's post is part of the "Do's and don'ts" of Insider's house rules. Consider this thread locked. Feel free to send me a PM together with your Razer Synapse logs. Please refer to this link.
     
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