Key not working on Razer Blade 15 | Razer Insider

Key not working on Razer Blade 15

  • 9 February 2022
  • 1 reply
  • 8 views
J
Hello! My kid's curiosity got the best of them and they popped the M key off the keyboard on their Razer Blade 15. I verified they put the key back on correctly (I know from keyboards--I used to do hardware support back in the day), but the M key is not responding now, at all. If I take the keycap back off, pressing M still does nothing, nor does it respond when I put the M key back on. I rebooted the computer, and no luck still. It's running Windows 11. Any idea what to do to fix this?
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Razer.Speedcr0ss
Userlevel 7
jts99999
Hello! My kid's curiosity got the best of them and they popped the M key off the keyboard on their Razer Blade 15. I verified they put the key back on correctly (I know from keyboards--I used to do hardware support back in the day), but the M key is not responding now, at all. If I take the keycap back off, pressing M still does nothing, nor does it respond when I put the M key back on. I rebooted the computer, and no luck still. It's running Windows 11. Any idea what to do to fix this?


The laptop needs to be repaired since this is an accidental hardware issue. You can submit a case to our Support Team through this link or send me a PM so I can initiate a repair request on your behalf. I'll be locking this thread to curb our conversation privately.
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