Kraken Kitty Headset disconnect issues | Razer Insider

Kraken Kitty Headset disconnect issues

  • 29 November 2021
  • 1 reply
  • 22 views

Kitty headset keeps disconnecting, reconnecting. updated synaps, repaired razor synaps, uninstalled, reinstalled headset from device manager.

changed usb ports, 2.0 and 3.2 still both have issue
uninstalled, restarted, reinstalled drivers. Happens on multiple computers.

in the device manager when it stops working it removes itself from audio input/output and sound, video and game controllers but not from human inferface devices

still occurs after exiting cortex/synapse

already reviewed
https://mysupport.razer.com/app/ans...zer-kraken-kitty-edition-|-rz04-02980-support and https://mysupport.razer.com/app/answers/detail/a_id/4000

Cannot find a fix anywhere online. These were expensive so I'm really disappointed.

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1 Reply

Userlevel 4
That's a bummer. Do you mind sending me the serial number of your Kraken Kitty via PM? That way, I can check your device's warranty status and assist you accordingly. Let's continue our conversation from there.



I'll be locking this thread now.