MAC OS Synapse do not detect mouse after restart system

iMac 2019 and MAC OS Catalina Synapse does not detect the razer deathadder elite mouse after a system reboot. To detect the mouse, I have to unplug/plug USB after every system reboot.

 

Technical support Do you ignore the problem?

 

Same problem here - no matter how many times I plug and unplug Synapse for Mac does not detect the mouse. Same system.

 

This is another problem. You have a fake mouse. try to registration serial number of mouse on the razer site.

 

I have already successfully registered the serial number of the mouse. And that also happens to be the place I was made aware of the "hopefully wonderful" piece of software that is synapse...

 

This is important to know there are those who do not have such a problem? After loading the mouse, it detects at the synapse?

 

So frustrated with the lack of support for macOS...

 

razer claims to support mouse on mac but it’s not true, I have the same problem!!!

 

Yes i have too

 

proof video

 

Indeed, Synapse 2 is not (yet) supported on Catalina. My mouse "works" the same way as yours.
And we are all waiting for Synapse 3 to be released for Catalina (no support for my keyboard on Catalina).

 

Are you serious? Synapse 3 for Catalina? Synapse 3 still status beta for Windows already 1 or 2 years. We will never get synapse 3 on the MAC OS. it's impossible

 

Well some optimism would be good no It only depends on the willingness of Razer if they will release S3 for Mac. Even though S3 is in beta for Windows for such a long time it doesn't mean that they can't develop S3 for Mac as well. Other companies do support both (some also all 3) systems at the same time.

 

as i know RAZER did not official declare of development the Synapse 3 for MAC.

 

True, but word is around that they might start working on it. Razer support suggested that we send our feedback to them (developers) and express our concerns regarding this. Maybe this would help (I wrote to them, can not harm right

 

When i contacted support earlier today they indicated that it was on their roadmap but could not give a estimated release. I am hoping they release something soon.

 

https://support.apple.com/HT210999

 

I just bought a deathadder and I am getting the "please connect a razer enabled device". Im on EL CAPITAN. Can somebody please tell me what OS version this software works on?