Mouse problems

Discussion in 'Razer Support' started by MagentaPinktechshare559, Jul 1, 2021.

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  1. Hello guys, please help me.
    I have an old issue. I don't understand why happens or what causes it but whenever i restart my pc its fixes it to a maybe 6-8 hours. (I don't know exactly how many hours.)
    So i have a Razer Abyssus V2 and when i start my pc for the first time of the day and launching CS:GO or every other game i noticed my mouse movement is not smooth. So when I turn to the left, or to the right my mouse does not stops immediately and its feels uncomfortable/weird. (And I'm not so accurate when I'm aiming.) But when I restart the pc everything's back to the normal. The mouse is 3 years old and no damage at all. (like a new)
    I tried everything: reinstalled my pc, all the drivers ,mouse drivers , switching USB ports and every options in windows are the correct for the mouse so that's all good except i doesn't tried the mice on other pc but its in plan. (Raw input is on in the games.)
    Help me please this mouse is good and i think the problem is in my pc.
    PC config: Intel Core i-3 6100 , GTX 1050 2gb , Gigabyte H110M-S2V DDR3 , 8GB RAM
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Did you receive any Windows updates recently? Have you tried disabling the Razer Synapse and check if it behaves the same? Let's isolate the behavior by performing the steps from this link. Let me know if the problem persists so we can look into possible firmware solutions. Do note that there is also a good chance that this is a sensor issue and you may have to retire the mouse.

    *Thread locked to curb the conversation to PMs.
     
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