My Razer Deathadder Chroma has stopped working D: | Razer Insider

My Razer Deathadder Chroma has stopped working D:

  • 28 March 2019
  • 3 replies
  • 3 views

Hello, i was wondering what i would be able to do in this situation. My Razer deathadder chroma has stopped working and i was hoping there is something that can be done i.e a replacement etc. Please let me know 🙂

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3 Replies

Hi there, @dailyONYXOldLace481! Is the Razer DeathAdder Chroma mouse lit up when connected to the computer? Is the mouse cursor moving on the screen when trying to control the mouse?
Razer.FatKidWanderer
Hi there, @dailyONYXOldLace481! Is the Razer DeathAdder Chroma mouse lit up when connected to the computer? Is the mouse cursor moving on the screen when trying to control the mouse?

when i plug in my Razer mouse, there is no response, like no colour appearing and no mouse movement, however if i mess around with the wires, Windows sometimes picks up an input, creating the sound of a device being inputted, but there is no sign that it is actually working
I see. Can you send me the serial number of your Razer DeathAdder Chroma through PM? Also, don't forget to include the link of this thread. Let's continue from there.