My Razer Golathius Extended chroma wont light up.

Discussion in 'Razer Support' started by TheGERMANDoctor, Feb 6, 2019.

  1. TheGERMANDoctor

    TheGERMANDoctor New Member

    My mouse mat doesn't light up not sure what the issue is I have found that if i plug it into another usb it will light up but then if i turn off my pc and turn it back on it lights up just fine any one have any ideas.
     
  2. BlackFireDragon

    BlackFireDragon Active Member

    First try to delete profiles in synapse and create new with factory settings if this dont help try to remove all razer softwere then delete files in appdata and programfiles that my stay reboot pc and download new fresh installer for synapse from razer website. Also if still there will be a issue the last thing is remove the mousepad from windows device menager.
     
  3. Razer.FatKidWanderer

    Razer.FatKidWanderer Just wandering around... Staff Member

    Are you still having the same issue with your device? Send me a PM together with the serial number of your Goliathus Extended Chroma mousepad. Let's continue from there.
     
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