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Nari Static Sound

Discussion in 'Razer Support' started by ChrisGaming101, Jul 22, 2019.

  1. ChrisGaming101

    ChrisGaming101 New Member

    Hello! I recently bought the nari essential and found an issue where there seems to be static and low volume and random beeps every time i try to play a game. I tried restarting my pc and trying to fix the static in synapse but it does not go away. Please help me I don't want this to be a waste of money.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your concern to our Support thread. Sorry to hear about your Razer Nari Essentials audio concern. Let's isolate this further. Does the issue happen both wired and wireless? Does the issue happen while connecting your headset to another USB port in your PC if wireless or into a different 3.5mm stereo port if it is used as via wired connection?
     
  3. ChrisGaming101

    ChrisGaming101 New Member

    This happens both wired and wireless
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for confirming. Please send me a PM together with your headset's serial number. Let's continue from there.
     
  5. Hello, I'm having the same issue. Already went to the store and they said they cannot do nothing about it
     
  6. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Sorry to hear that. By the way, have you contacted the Support Team via email or chat? Please send me a PM together with your headset's serial number. Let's continue from there.
     
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