New Razer Phone 2 touch issue

Hello everyone.

I bought a new RP2 via amazon and it arrived today.
Everything worked fine, i have setup the phone, renewed the backup from my old OP6T and enjoyed the new experience.
However once I locked the phone and let it be locked for more than 2 seconds, the phone would unlock with fingerprint but touch would not be responding. I could see the display working as I could adjust the volume and and see the slider moving. I could have video playing and that would still play. The phone just doesn't respond to touch input.

I have tried :

- reboot
- factory reset
- setting it up without any accounts or backups from previous phone (thought maybe old settings caused some problems)
- changing the default launcher

Nothing helps. Once i start the phone touch works until I lock the screen and unlock it again. Then it stops working.



If anyone has any idea how to resolve this issue that would be great as I love the phone and would like to prevent sending it for RMA.



Thanks in advance