Not getting silver with supported games | Razer Insider
Skip to main content

Not getting silver with supported games


Hardmodelive
Hello community, As of today the supported games are COD MW and Minecraft, i own both of the games but upon playing i don't receive the message "game started, getting silver coin" after i close the game the circle still remains at 0/100 no claim button. https://gyazo.com/44f03685b2c724dde092c7ea7550b274
Did this topic help you find an answer to your question?
This topic has been closed for replies.

6 Replies

Sliproach
  • Insider
  • 119 replies
  • May 24, 2020
Same here, i'm getting the launching and tracking pop up upon starting minecaft but when i close it, i'm not getting any option to claim my silver, on the old automated system it was normally lag and was credited the next day but i'm fearful it wont be credited on the new manual click to claim system, i've sent a support ticket i'd suggest doing the same to quickly bring light to the issue.

Surf
Vanguard
  • Vanguard
  • 721 replies
  • May 24, 2020
Yup, it seems like today there's a problem with the featured games or with the awarding mechanism.

Sliproach
  • Insider
  • 119 replies
  • May 25, 2020
Can confirm minecraft is tracking today got my 50 silevr this morning but no sign of yesterdays 100 silver. :(

Hardmodelive
Yes today reward is working but we lost 100 silver yesterday... would be nice if they consider giving us extra 100silver for the lost day.

Sliproach
  • Insider
  • 119 replies
  • May 25, 2020
Hopefully so, before you had to manually claim you rewards, they would just auto credit the silver the next day, when there was a know issue. Have my support ticket open hopefully will get a reply soon so fingers crossed for any further updates.

Razer.Speedcr0ss
Hey everyone! Thanks for posting your reward concerns here. I've cascaded this to the team. I'll update this thread once I got a reply.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings