Not Getting Travel Powerhouse (Laptop) Achievement

Discussion in 'Razer Support' started by AshbyHeadHunter, Jan 15, 2019.

  1. AshbyHeadHunter

    AshbyHeadHunter New Member

    Hi There

    I have a Razer blade and it is registered with my razer id but it's not showing up here in Razer Insider and I am not receiving the achievement for having a razer laptop. Please see attached screenshots.

    Screenshot 2019-01-16 08.27.45.png Screenshot 2019-01-16 08.28.14.png Screenshot 2019-01-16 08.28.41.png
     
  2. Jenjar

    Jenjar Well-Known Member VANGUARD

    Has the blade been registered since October? Sometimes the achievements can take a while to show up for you to redeem, but it shouldn't be longer than a couple weeks from my experience.
     
  3. AshbyHeadHunter

    AshbyHeadHunter New Member

    Hi @Jenjar

    Yup it has I think it was around Oct that I registered it, looking at my Razer ID Integration it has my Ornata and Atheris listed which were registered at the same time (got them when I got the Blade) the weird thing is I also have Atheris Dock listed twice which I have no idea what that is and the Atheris was never registered as a device in warranty.

    Screenshot 2019-01-16 12.58.24.png
     
  4. Gargravarr

    Gargravarr New Member

    I'm having similar issue. Registered Laptop and Headset during December 2018. Still no "Travel Powerhouse" or "You're Surround-ed" achievements on my profile.
     
    Last edited: Feb 11, 2019
    AshbyHeadHunter likes this.
  5. AshbyHeadHunter

    AshbyHeadHunter New Member

    Hopefully, someone in actual support sees this and helps out.
     
    Gargravarr likes this.
  6. Gargravarr

    Gargravarr New Member

    They did update "You're Surround-ed", but not "Travel Powerhouse". I'll send a follow up after another couple days.

    So far, I'm extremely pleased with both product and service. :smile_:
     
  7. AshbyHeadHunter

    AshbyHeadHunter New Member

    Yay
    Yay my travel Powerhouse has finally been updated
     
    Gargravarr likes this.
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