Not Working: Razer Synapse 2 - Firefly Mousepad - MAC Catalina

Discussion in 'Razer Synapse' started by Yourfriendwayne, Aug 5, 2019.

  1. Yourfriendwayne

    Yourfriendwayne New Member

    I am running the Firefly mousepad under MAC OS Catalina Beta with Synapse 2. Even when the mousepad is plugged in and shows under apples USB devices area it says "Please connect a razer synapse enabled devices" in Synapse. I reinstalled Synapse and for a few minutes it did show the Firefly but the LEDs would not change at all. Once I restarted the app it came back not finding the device.

    I am sure this has to do with beta software but I figured if there's any hope that someone got past this I would post to see.

    DRIFT_IT likes this.
  2. PT.Singer

    PT.Singer Jedi Master VANGUARD

    Community suggestions, maybe, but most likely they'll be in the same boat.

    And don't even bother attempting to get any kind of support when running Synapse on a beta version of any Mac OS. Not gonna happen.

    How is Catalina so far, by the way? Leaps and bounds above Mojave, or just some basic changes?
    Yourfriendwayne likes this.
  3. Yourfriendwayne

    Yourfriendwayne New Member

    I figured it might be an issue but I figured it wouldn’t hurt to reach out. What about using a VM of Windows and changing the profile then go to Mac. Wonder if it would stay?

    Catalina is much snappier and has great features like Dark Mode and Sidecar. I feel like it breathed new life into my MacBook Pro.
  4. PT.Singer

    PT.Singer Jedi Master VANGUARD

    Hmmm, I don't know. The two bits of software are built differently from the ground up, otherwise we'd get a better chance of getting all the same functionality on Windows and Mac OS, so I doubt that when you go to Mac it would stay the same. MAYBE if you had the Windows emulator running the ENTIRE TIME ...

    Mojave already had dark mode, but what exactly is Sidecar?
  5. Yourfriendwayne

    Yourfriendwayne New Member

    With Dark Mode I meant the “auto” part of it. You can now set it to auto and it will change at night which before you had to rely on 3rd party software to do that.

    Sidecar allows you to use the iPad as another screen natively. This is super nice when out and about and you need a second screen.

    One cool thing is that iTunes is removed completely and they have sort of a file explorer view of your devices within finder. This is leaps better than before and one of my annoyances from the past.
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