Been seeing a ton of positive feedback and loads of complaints on Paid to Play.
I realize a lot of the complaints come from demands that we should raise the cap. In short we won't be raising the cap on P2P though we may add new ways of earning Razer Silver.
With that in mind, i doubt we will stop hearing the complaints - what do you guys think? Should we shut down all the free ways of earning Razer Silver and just go back to the standard - buy stuff and get loyalty points (like every other company) or should we continue to find free ways to give loyalty points (and get a ton of complaints?)
What do you guys think?
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Userlevel 7
Buy stuff and get loyalty points = Complaint?
P2P Free loyalty points = Complaint?
What's going on with these people that still complains?! I just couldn't understand. :mad_::mad_:
P2P Free loyalty points = Complaint?
What's going on with these people that still complains?! I just couldn't understand. :mad_::mad_:
better shut down all the free ways.... no matter you want there is always complaint unsatisfied and ungreatful people.... I like free ways but if this method makes more negative then positive, yes it's better to shut it down....
I try softminer with my laptop and it's not working, so I uninstall it and that's it no complain....
I try softminer with my laptop and it's not working, so I uninstall it and that's it no complain....
Userlevel 7
Of course not! Many of us were happy that you brought P2P back!
It would be a shame to shut it down because of vocal minority. I believe that most of the community still appreciates the program, and shutting it down would be a punish for us, too. :frown_:
It would be a shame to shut it down because of vocal minority. I believe that most of the community still appreciates the program, and shutting it down would be a punish for us, too. :frown_:
Userlevel 7
- CEO
- 15 replies
-
19 December 2018
hasimo14
better shut down all the free ways.... no matter you want there is always complaint unsatisfied and ungreatful people.... I like free ways but if this method makes more negative then positive, yes it's better to shut it down....
I try softminer with my laptop and it's not working, so I uninstall it and that's it no complain....
Yes we are considering it and going back to the standard way of just rewarding our customers when they purchase products (like every other company out there). I realize that when there are free ways, it creates a lot of complaints.
Userlevel 7
- CEO
- 15 replies
-
19 December 2018
shmekermeister
Of course not! Many of us were happy that you brought P2P back!
It would be a shame to shut it down because of vocal minority. I believe that most of the community still appreciates the program, and shutting it down would be a punish for us, too. :frown_:
Honestly, the "vocal minority" in this case creates a bad environment for everyone else. So we would also like to avoid such a situation.
Userlevel 7
Do you guys think to do, with or without zSilver I keep buying your goods anyway. P2P is great service, freebies is always good. It’ll be better to make thighter policy, poeple who complain about it should banned from earning zSilver, or maybe even their Razer ID and there will be no more complain here. Maybe on Reddit, but it’s what Reddit made for;)
mltan
Yes we are considering it and going back to the standard way of just rewarding our customers when they purchase products (like every other company out there). I realize that when there are free ways, it creates a lot of complaints.
Maybe expanding the zgold usage.... not just for games but also for razer product, I'm not using zgold right now but if that happen I might using it a lot....
since you monitor this, I have a suggestion on razer promotion, please don't make any promotion on new product at least 2 or 3 month after the release.... it hurt so much when it happen, for example I purchase razer phone 2 two days after it release at singapore web, but then maybe 2 or 3 weeks later you bundle the phone with the accessories... I almost cry when that happen...
There will always be people complaining. In my opinion these free reward things don't work as they cause a lot of trouble. No free ways to earn money no people complaining. I used it a lot and have earned around 150k but still It's better to just go standard and forget all this. You won't lose anything to shut it down.
Just my two cents, I doubt most people will ever clock enough purchases to rack up sufficient zSilver to redeem gears. When someone purchases a set of razer peripherals, they likely aren't gonna purchase any gear as replacement until the existing set break downs (which is like in the next 2 years maybe?)
Right now there's Synapse and Cortex, if they can be combined onto the same platform/program, and only enable users of Razer gear (via Synapse capabilities) to clock zSilver via games, I'd reckon the complaints would drop significantly since I guess the complaints generally come from people who are only trying to farm free stuff.
That way it kinda serves your purpose to develop a more dedicated loyalty program, no?
Right now there's Synapse and Cortex, if they can be combined onto the same platform/program, and only enable users of Razer gear (via Synapse capabilities) to clock zSilver via games, I'd reckon the complaints would drop significantly since I guess the complaints generally come from people who are only trying to farm free stuff.
That way it kinda serves your purpose to develop a more dedicated loyalty program, no?
And just out of context. Hi Min, was present at your speech at SIA on disruption some time back. Dead crowd I must say, but your speech was nonetheless entertaining and inspiring. A little late, but, better late than never
traxed
Just my two cents, I doubt most people will ever clock enough purchases to rack up sufficient zSilver to redeem gears. When someone purchases a set of razer peripherals, they likely aren't gonna purchase any gear as replacement until the existing set break downs (which is like in the next 2 years maybe?)
Right now there's Synapse and Cortex, if they can be combined onto the same platform/program, and only enable users of Razer gear (via Synapse capabilities) to clock zSilver via games, I'd reckon the complaints would drop significantly since I guess the complaints generally come from people who are only trying to farm free stuff.
That way it kinda serves your purpose to develop a more dedicated loyalty program, no?
Maybe the more razer gear you have, the higher your cap?
Userlevel 7
We've got to the point where p2p silvers doesn't really make any difference, but people however still crave for more from it. Personally i think it's somehow good how it looks right now, there are other current ways of earning which most people base on. P2p is just like fun right now, for good ol'times it is, like "hmm besides voting on Mogul, and getting my achievements on Insider i have to get the 100 silvers from Cortex". The bad thing is that people actually see or want to see p2p as the main way of earning and they're upset because they can't. Anyway, those who want to farm and are loyal to the cult, will carry on with very very minor complaints if there is to be.
honestly for 100 points a day it's not even worth it. They'll expire before you can use them anyway so it's basically just free data collection for razer. Also, closing Cortex is such a pain.. you try to close it from system tray and there are still 4 different razer services running in task manager. you close one and it opens back up. you close two and they pop back up. you have to close all of them in 5 seconds in order for cortex to stay closed.. ridiculous. it's basically spyware-like behavior. why can't the software just close when the user exits the software?
Also when cortex is running it appears to set lower priority to all my other software and makes My high end computer crawl. How can I disable cortex messing with all my software?
Also when cortex is running it appears to set lower priority to all my other software and makes My high end computer crawl. How can I disable cortex messing with all my software?
Userlevel 7
+1
mltan
Yes we are considering it and going back to the standard way of just rewarding our customers when they purchase products (like every other company out there). I realize that when there are free ways, it creates a lot of complaints.
The standard way? You mean, we buy products, then register the serial number of the products to our accounts, and we get some loyality points?
PhrostByt
honestly for 100 points a day it's not even worth it. They'll expire before you can use them anyway so it's basically just free data collection for razer. Also, closing Cortex is such a pain.. you try to close it from system tray and there are still 4 different razer services running in task manager. you close one and it opens back up. you close two and they pop back up. you have to close all of them in 5 seconds in order for cortex to stay closed.. ridiculous. it's basically spyware-like behavior. why can't the software just close when the user exits the software?
Also when cortex is running it appears to set lower priority to all my other software and makes My high end computer crawl. How can I disable cortex messing with all my software?
this is the type of complaint that probably min said, if you think razer software is not worth it then uninstall it... done... no more problem...
hasimo14
this is the type of complaint that probably min said, if you think razer software is not worth it then uninstall it... done... no more problem...
or we can improve the software? does it have to be an all-or-nothing situation or are you just buying into corporate speak? min can do whatever he wants
PhrostByt
or we can improve the software? does it have to be an all-or-nothing situation or are you just buying into corporate speak? min can do whatever he wants
will you be satisfied if it's improved??? look at synapse 3, it supposed to be software improvement from synapse 2 right, but what happen now, it's even more disappointing for certain people... for now yes it's all or nothing situation until razer come up with something new... you said min can do whatever he wants yet you still complaint the software that he made... and yeah so what if I became razer spoke person, you have problem with that??
hasimo14
will you be satisfied if it's improved??? look at synapse 3, it supposed to be software improvement from synapse 2 right, but what happen now, it's even more disappointing for certain people... for now yes it's all or nothing situation until razer come up with something new... you said min can do whatever he wants yet you still complaint the software that he made... and yeah so what if I became razer spoke person, you have problem with that??
yes i do. you think razer is your friend? they're a corporation that cares about profits. they want you to waste your electricity to mine fake coins for fake proprietary points so you can buy plastic crap. the synapse software is bloated and poorly coded, the cortex software is a complete mess (i already explained the problem above), the miner software is a total scam. they're expecting children to waste their electricity/hardware, run up their parent's power bill for some fake points.
if you can't do something right, just don't do it at all. if you want to see some good rewards programs, take a look at dell/alienware or microsoft points. those are done right.
think about this.. why did they cancel P2P in the first place? you really think it's because of negative feedback? every company in the world gets criticism, most can handle it. then they bring it back? at only 100 points (really 50 after this week) that'll expire in a year anyway? it's all lies
mltan
Been seeing a ton of positive feedback and loads of complaints on Paid to Play.
I realize a lot of the complaints come from demands that we should raise the cap. In short we won't be raising the cap on P2P though we may add new ways of earning Razer Silver.
With that in mind, i doubt we will stop hearing the complaints - what do you guys think? Should we shut down all the free ways of earning Razer Silver and just go back to the standard - buy stuff and get loyalty points (like every other company) or should we continue to find free ways to give loyalty points (and get a ton of complaints?)
What do you guys think?
Now, I actually pretty dont care about this free ways ,,How to earn Silvers for free´´ cause its pretty low (only for ppl from Asia is good cause - Mogul arena).
Problem is with Razer Gold
1. After update you reduced the rate at which you earn Silver by 50% (btw. now in some some countries Paypal isn't an option for top-up Razer golds)
2. In Razer gold catalog almost all GOOD games are only for SEA region (E.g. Blizzard games).
So now for ppl from US or EU you must have really big luck on ,,Mogul esports elite´´ or you never really enjoy this Razer gold - silver system.
Userlevel 7
PhrostByt
honestly for 100 points a day it's not even worth it. They'll expire before you can use them anyway so it's basically just free data collection for razer. Also, closing Cortex is such a pain.. you try to close it from system tray and there are still 4 different razer services running in task manager. you close one and it opens back up. you close two and they pop back up. you have to close all of them in 5 seconds in order for cortex to stay closed.. ridiculous. it's basically spyware-like behavior. why can't the software just close when the user exits the software?
Also when cortex is running it appears to set lower priority to all my other software and makes My high end computer crawl. How can I disable cortex messing with all my software?
As for the data collection by Razer, you agree to these Terms of Service (“Terms”) when you register to Razer software/services.
Refer to https://www.razer.com/legal/terms-of-service for more details.
In order to disable the Razer Cortex that messed up with all your software, you may click on
Game Booster > Boost.
At this part, you can either disable the auto boost if you feel that cortex set low priority to all your software OR you may untick certain processes you may not want Cortex to disable when it's in Auto Boost mode.
xCryptik
As for the data collection by Razer, you agree to these Terms of Service (“Terms”) when you register to Razer software/services.
Refer to https://www.razer.com/legal/terms-of-service for more details.
In order to disable the Razer Cortex that messed up with all your software, you may click on
Game Booster > Boost.
At this part, you can either disable the auto boost if you feel that cortex set low priority to all your software OR you may untick certain processes you may not want Cortex to disable when it's in Auto Boost mode.
thanks, i must have missed that setting.. i guess it was different in the previous version. now if they could only fix the spyware-like respawn behavior that would be great
I
really like how razer is treating their fans, I don't have any complaints for the system, but for those that are looking to abuse the system, just might do. In my opinion, in order to minimize the number of these abuser would be by placing some kind of screening system to determine which account are eligible for the paid to play and which are not. Like detecting a non-razer fans through their registered peripheral on synapse. Hope you finds this useful, thank you very much.
mltan
Been seeing a ton of positive feedback and loads of complaints on Paid to Play.
I realize a lot of the complaints come from demands that we should raise the cap. In short we won't be raising the cap on P2P though we may add new ways of earning Razer Silver.
With that in mind, i doubt we will stop hearing the complaints - what do you guys think? Should we shut down all the free ways of earning Razer Silver and just go back to the standard - buy stuff and get loyalty points (like every other company) or should we continue to find free ways to give loyalty points (and get a ton of complaints?)
What do you guys think?
really like how razer is treating their fans, I don't have any complaints for the system, but for those that are looking to abuse the system, just might do. In my opinion, in order to minimize the number of these abuser would be by placing some kind of screening system to determine which account are eligible for the paid to play and which are not. Like detecting a non-razer fans through their registered peripheral on synapse. Hope you finds this useful, thank you very much.
PhrostByt
yes i do. you think razer is your friend? they're a corporation that cares about profits. they want you to waste your electricity to mine fake coins for fake proprietary points so you can buy plastic crap. the synapse software is bloated and poorly coded, the cortex software is a complete mess (i already explained the problem above), the miner software is a total scam. they're expecting children to waste their electricity/hardware, run up their parent's power bill for some fake points.
if you can't do something right, just don't do it at all. if you want to see some good rewards programs, take a look at dell/alienware or microsoft points. those are done right.
think about this.. why did they cancel P2P in the first place? you really think it's because of negative feedback? every company in the world gets criticism, most can handle it. then they bring it back? at only 100 points (really 50 after this week) that'll expire in a year anyway? it's all lies
and I'm wondering why are you still in here, your hatred toward razer is beyond reason... you have the right to choose, if it's not good for you then don't bother using any razer software or their product... it's simple like that...
and just like p2p, for you this is just for earning zsilver and miss the point of the program... but yeah do whatever you want mate....
hasimo14
and I'm wondering why are you still in here, your hatred toward razer is beyond reason... you have the right to choose, if it's not good for you then don't bother using any razer software or their product... it's simple like that...
and just like p2p, for you this is just for earning zsilver and miss the point of the program... but yeah do whatever you want mate....
i'll never understand arguments like this. do you accept whatever someone tells you on face value? do you never question anything? perhaps you're from some sort of authoritarian country and it's become habitual pattern of behavior for you? i'm here because i care. i used to be a big fan of razer. someone gave me a mouse/kb as a gift and i ended up buying all types of other junk from them (panthera stick, firefly, kraken). but the direction they've been going is just dismal. it's disappointing to see. they can do better, they just don't want to. when it's time to replace my gear i'll be looking to corsair, their software is much better and they don't pull this type of BS
xCryptik
Buy stuff and get loyalty points = Complaint?
P2P Free loyalty points = Complaint?
What's going on with these people that still complains?! I just couldn't understand. :mad_::mad_:
do we got loyalty point from buying stuff ??
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