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Problem with activation key to razer surround

Discussion in 'Razer Support' started by campShockingPinkeasy256, Dec 25, 2019.

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  1. Hi, i've just registered my headset called Razer Kraken Pro V2. It is said that if i register them i will get activation code to program razer surround. I did the registration by i didn't get any code. What's the problem with this and how do i can obtain this code ?
     
  2. I have the exact same problem, Bought the headset. Registered it on Razer.com.
    Installed 7.1 surround sound but did not receive the activation code. Not even in my spam folder.
     
  3. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey everyone! Thanks for posting your concern on our Support board. By the way, have you checked your spam/junk email for the code? Ensure that you've registered the device using this link: https://www.razer.com/product-registration. Also, the older devices use Razer Surround sound while Razer Kraken and Kraken X use 7.1 Surround Sound.
     
  4. cyberb4rcode

    cyberb4rcode New Member

    Até hoje não recebi nenhum codigo, e ja tenho chamado aberto.
     
  5. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! I would like to assist you with your Razer Surround code concern if we continue in English. Please send me a PM. Let's continue from there.
     
  6. cyberb4rcode

    cyberb4rcode New Member

    I just opened a call via chat, with support to solve my problem, under the number (*Removed for security purpose).
     
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