Product Number Invalid | Razer Insider

Product Number Invalid

  • 5 December 2019
  • 2 replies
  • 1 view
F
Can somebody explain why my product number is invalid? I bought Basilisk x hypershpeed. Thanks.
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xCryptik
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firstAmberspaceship246
Can somebody explain why my product number is invalid? I bought Basilisk x hypershpeed. Thanks.

Hi firstAmberspaceship246,
I removed your screenshot that included your serial number for safety purpose.
Have you tried RZ01-03150100-R3U1 for the product number?
IF still doesn't work try PM @Razer.Caziel with your serial number and where you got the headset from.
F
Oh thanks. I did try remove the picture though. Just noticed it before.
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