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Razer Cortex squad rewards not working properly

Discussion in 'Razer Support' started by DeathWired, Sep 11, 2020.

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  1. DeathWired

    DeathWired New Member

    I have been doing the squad rewards for the past to day and has worked fine, today i restart and update my computer. Once it restarted when i run the cortex app and a game it doesn't record minutes. I'm playing Rainbow Six Siege on steam. I have since restarted again with nothing happening
     
    DeathWired, Sep 11, 2020
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  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Are you still experiencing the issue? Please submit logs through the Cortex Feedback option in Synapse so our devs can receive your message.

    [​IMG]

    I'll wait for your follow-up.
     
    Razer.SpeedCr0ss, Sep 14, 2020
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  3. DeathWired

    DeathWired New Member

    it seems to be working now, i just start the games from cortex, i was starting it from steam and i believe that was the problem
     
    DeathWired, Sep 14, 2020
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  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    That's good to hear. Feel free to send me a PM or visit our self-help options should you have other questions or concerns. I'll be locking this thread now as resolved.
     
    Razer.SpeedCr0ss, Sep 16, 2020
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