Razer Cynosa Chroma right key issue

Discussion in 'Razer Support' started by DrPepperBlizzard, May 24, 2019.

  1. DrPepperBlizzard

    DrPepperBlizzard New Member

    Hello all,

    The right arrow key of my keyboard suddenly glitched out about an hour ago. It is essentially acting as the windows key now, but not entirely. If I press the key on my desktop screen once it does nothing, if I press it a second time there's about a 50 percent chance it will open the windows tab, if I press it a third time there's almost a 100% it will open it. If I press it while I have a window open it acts as if it is the equivalent of dragging a window to the side of your screen to make it half and half. I'd like to point out that I do have 3 monitors currently, and it jumps from monitor to monitor some times. I'd also like to add that I've done all of the obvious things, I've restarted my computer, deleted and reinstalled the device driver, deleted all of my macros, plugged in another keyboard to make sure it's this keyboard, and pressed every key combination I could think of. I did find one odd solution, but I'd prefer to not make it a permanent one. If I turn on "Gaming mode" so it disables the windows key it's perfectly fine. The more I experiment with it the more it's pointing towards my right key is acting as both the right key and the windows key.

    Does anyone have any solutions for this?

    Edit: Gaming mode disabling windows key no longer works to fix the solution.
    Edit: Disabling the key didn't work, trying to set it to the hypershift key didn't work, and using a different profile didn't work.
    Edit: Still had the issue after being plugged into another computer.
     
    Last edited: May 25, 2019
  2. Razer.Lauriat

    Razer.Lauriat Title: Entitled Staff Member

    This could be an issue related to your account. Please try creating a dummy account and use it to log in with Synapse. Test your keyboard again and check if it fixed the issue.
     
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