Hello!
I bought this headset 2 days ago and the synapse was working fine till today when I noticed that my apps in the mixer are greyed out and telling me to set it as my default, which it is set. I was wondering if maybe there was a permanent fix instead of reinstalling it every time this happens.
Thank you kindly!
Diana
This topic has been closed for comments
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
18 October 2019
Do the apps stay greyed out even when they are running in the background? By the way, Kraken TE - Chat should be the default communication device for the mic to work properly.
Thank you for the response!
Yes, the Chat is set to default communication device and yes at this very moment I should have Dead by Daylight, Discord and Google Chrome not greyed out, but they are. I'm attaching a screenshot so you can see.
edit:
I just realized that in the picture I attached in the first message the default communications device was not Chat, but it has been changed to default since I posted this
Yes, the Chat is set to default communication device and yes at this very moment I should have Dead by Daylight, Discord and Google Chrome not greyed out, but they are. I'm attaching a screenshot so you can see.
edit:
I just realized that in the picture I attached in the first message the default communications device was not Chat, but it has been changed to default since I posted this
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
21 October 2019
In that case, please send over your Synapse 3 logs via PM. That will help me further isolate the issue. I will be locking the thread until further notice.
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