razer kraken tournament edition thx spatial audio... | Razer Insider

razer kraken tournament edition thx spatial audio...

R
making games like csgo, modernwarfare etc. sound super muffled and crackly. This makes the thx spatial audio part(A key selling point of this headset) unusable. Has anyone found a solution to this other than just turning thx off?
This topic has been closed for comments

7 Replies

Razer.Caziel
Userlevel 7
This usually happens when you have other audio enhancements enabled, so please temporarily turn them off. By any chance, do you have Windows Sonic installed?
R
Razer.Caziel
This usually happens when you have other audio enhancements enabled, so please temporarily turn them off. By any chance, do you have Windows Sonic installed?

How do I check to see if Windows sonic is installed and what enhancements are you talking about?
Razer.Caziel
Userlevel 7
I'm talking about any and all sound enhancements available on Synapse and on Windows sound settings. Here's how to check if you have Windows Sonic:

R
Razer.Caziel
I'm talking about any and all sound enhancements available on Synapse and on Windows sound settings. Here's how to check if you have Windows Sonic:


For me it shows spatial sound off instead of windows sonic
Razer.Caziel
Userlevel 7
Do you mind putting up a screenshot of that and of your Windows sound settings? I'd like to see which devices, are available and which are currently enabled/disabled.
R
Razer.Caziel
Do you mind putting up a screenshot of that and of your Windows sound settings? I'd like to see which devices, are available and which are currently enabled/disabled.

I contacted support reinstalling drivers fixed the issue thank you 🙂
Razer.Caziel
Userlevel 7
RobstersGaming
I contacted support reinstalling drivers fixed the issue thank you :)

Well played! I'll be locking this as resolved then. Do shoot me a PM should this ever reoccur. See you around!
CookiesCookie settings