Razer Nari Ultimate stream labs boof

Discussion in 'Razer Support' started by TheCorvetteGuy, Jan 19, 2020.

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  1. TheCorvetteGuy

    TheCorvetteGuy New Member

    So i'm trying to stream and it shows i'm getting game sound on Streamlabs but the sound doesn't come out to stream. So i'm kinda puzzled... please help
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your Razer Nari Ultimate's concern here. Have you changed your Steamlabs default output device under its settings? By the way, does the issue happens with Streamlabs only? Have you tried other programs that have video calling features such as Skype, Google Duo, and Facebook Messenger and see if the same behavior persists?
     
  3. TheCorvetteGuy

    TheCorvetteGuy New Member

    I have yet to check other video calling features. But when i had my Razer Kraken's it worked just fine and yes i did change the default between THX Spatial And specifically Game Sound. And as far as i know it only happens on Stream labs
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    I see. Thanks for letting me know. Please test the headset on different programs that has video conferencing features and see how it goes. Feel free to send me a PM should you need additional assistance.
     
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